Serena babysat my 8mo for 10 hours yesterday and she cared for my baby so well. It was my first time leaving him with non-family and Serena made me feel totally at ease and my boy adored her! She popped over before the job date and we went through everything from routine, to prep machine and top tips for bedtime and followed everything to a T! Can't wait to have a reason to go out and hopefully Serena will become our go-to!

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• Communication