Ramona has been looking after my now 5 and 2.5 year old children for over a year now and I can't fault her. She is unbelievably calm and kind and never seems phased by anything. Even though she's very calm she still has bundles of energy and never says no to getting involved in a game. She has a great imagination and is always such fun.

I particularly love how social she is. We live in a lovely little pocket of London with such a great community and I and the children have lots of friends. Ramona has carried this on, keeping up the children's friendships, making friends with other nannies and mums and even introducing my children to lovely new friends. She gets the balance just right of being busy and out and about doing activities and socialising but also having a good amount of relaxing time at home; reading books, doing play doh, Lego etc.

She's become rather known around us as being the golden nanny. She's been happy to do a few ad hoc extras with some of my children's friends and all their parents have been so thrilled to be able to have her. Recently I was in the park with a friend and Ramona. We watched on and chatted while Ramona played ring around the roses with six children and had them all happy and laughing! My friend told me to never ever let her go!

My children are quite different to one another. My daughter is very cuddly and my son is very boisterous and energetic. Ramona manages to engage with and relate to both of them and they both adore her.

Ramona is also very dedicated. A small handful of times when she has been ill I've had to force her home. She's always so desperate to not let me down.

More importantly and above all else she loves my children like they are her own. It's hard working all the time and leaving your children with someone else, but she has made it so easy for me because I know how loved and cared for my children are. And as an added bonus the house is spotless when I come home after a long day!

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