Charlie looked after my 8 month old baby girl for 3 days a week while my husband and i were at work, i have now decided to leave my job and become a full time mum so no longer need charlie, but never the less she was 10 minutes early the first time and 5 all the other times, she's very well presented and knows her field of work very well. if me and my husband ever choose to go out we certainly will be calling Charlie, thanks very much!