My daughter has attended d dees short term for six weeks, while I have been recuperating from a hip op and my partner worked. It was our intention to keep her full time for six weeks then cut the hours down as I got better. Jemima has had mountains of fun, her development has been fantastic over the last couple of week and reading her daily diary is an absolute pleasure. The house is warm and friendly and the playroom well equipped and clean. The only issue we have is we felt that maybe we were a little bit penalised giving our notice after two weeks. We did explain that we wouldn't be getting any help off tax credits and Denise assured we would be able to use childcare vouchers. And that if she wasn't signed up to the company all it takes is a phone call to set up. The paperwork to set up the vouchers was sent twice to Denise from the voucher company and twice to ourselves. Denise hadn't received her copy, so we took our copy only to be told that she wouldn't deal with paper vouchers. After the initial meeting we both believe that Denise hadn't mentioned that she wouldn't take paper vouchers, although she was adamant that she had told us, neither myself nor my partner remembered her saying that. The website on childcare.co.UK was also changed coincidentally the morning that Denise told us she wasn't to give her bank details to the voucher company. We were paying full whack for childcare plus a £45 salary sacrifice after signing up for the vouchers in the first place, we just simply couldn't afford to carry on. I'm sorry we had a negative experience as it was a great place that Jemima enjoyed attending. There was also a slight issue with my daughter having tantrums while being dropped off by dad. She generally got upset being left in the mornings. Denise pulled my partner up and told him that other parents were ready to pull their children out of childcare due to her tantrums. Yet her daily diary stated that after five minutes she was fine and well behaved. I do believe that putting her into childcare helped her development no end, but a mix of personal issues and half truths just made us unwilling to carry on and soured our first experience of childcare.