Our daughter started with Victoria at 11 months when my wife went back to work. She made us feel at ease and we really felt our daughter was in very safe hands.

Eventually we moved home and decided to enrolled her in a school that had a preschool and it was a hard decision as by this time, my daughter saw Victoria as a home from home and Victoria and her had such a strong bond, she was 2 and a half by this time. It was a very tearful day on her last day. Victoria is a brilliant childminder, a real pro who genuinely loves kids and she's done an excellent job with her own child. I would not hesitate recommending her for a safe, loving environment for their child.

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• Communication