Our daughter has spent 3 days a week with Linda since she was 7 months old. I was worried about leaving her when she was so little but felt that Linda really cared about her and her wellbeing, doing whatever was necessary to keep her content and happy - she used to cuddle her to sleep. As she's grown, Linda has adapted to her changing needs. They go out, do lots of arts and crafts and read books. Linda shows the level or care, understanding and skill that you always hope you will find in a childminder. Our daughter has always been happy to go to her house and waves goodbye to us happily.

Linda has also been really flexible about occasionally late pick ups, or adding an additional day in the week when we've been stuck.

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• Communication