Kay has looked after my girls (now 2 and 5) since they were 12 and 9 months respectively. Kay has been brilliant with the girls - she always treats them as individuals and with respect and care. She has built a really strong bond with both of them.

Kay regularly takes the children to softplay and toddler groups and knows all their likes and dislikes. The children get the chance to mix with their peers whilst having a home from home at Kays house. Kay encourages them to play outside (weather permitting) and has a good range of indoor and outdoor toys. Everyday Kay takes the time to tell us about the girls days etc.

As a parent the most important thing is knowing your children are happy and cared for by someone you trust (and we trust Kay implicitly) but Kay also goes the extra mile to help us out and is very flexible - she has learnt some signs (maketon) and provides support and feedback for my daughter with a speech difficulty and even babysat our oldest daughter the day the youngest was born!

• Overall
• Setting
• Cleanliness
• Communication