Kellyxo's Reviews
Nanny
Below are the parent reviews for Kellyxo. Back to Kellyxo's profile
Average Rating:
(4 from 4 reviews)
I’m unfortunately unable to leave a proper review as Kelly agreed to baby sit for me a week in advance and then stopped responding to my messages the day before the event I had agreed to go to. I sent 2 messages with my home address in and confirming the job. She ignored both. I have found this lack of communication incredibly unprofessional, rude and very disappointing seen as this was my first occasion using a baby sitter and even more so as childminder.co.uk is a payed for service!
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by
Jessica
about
Kellyxo
on 17/09/2023
Response by
Kellyxo
on 17/09/2023:
I haven’t been able to look at any messages due to my screen on my phone being smashed, the phone I am using doesn’t allow what’s app & I only had your number on this.
I was replying up until my phone not being usable so I’m sorry I wasn’t able to read your message which had your address on otherwise I’d of came as planned. I have always received 5* reviews & have clients who use me on a regular.
Kelly is amazing, friendly, kind and hard working. She was very helpful taking care of my 3 year old and 5 month old baby when we had just moved to Birmingham and trying to settle down. She was very patient with the girls, and they settled with her really quickly. We had reached out to her during an emergency, and she agreed to help, she was such a blessing! She would even help tidy the area and the kids loved her a lot too. Would highly recommend.
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Kelly looked after my 1 year old in our home while me and my partner went to our engagement party. Kelly was very professional and made sure met up with us before hand and introduced her self to us and our little girl. Soon as Kelly walked through the door and how she was with my girl I felt very reassured about leaving her in Kelly’s care.
Kelly turned up on time, and texted me through out the night to let me know everything was ok. She is a lovely girl and will be definitely booking Kelly again in the future.
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Kelly has been looking after my 3 year old son for over 6 months, I felt comfortable straight away leaving my son with her, as they bonded straight away.
Kelly brings her baby with her to my home , which is great for my son as he is an only child, my son enjoys the interaction with Kelly's young son.
Kelly is confident with pets as I have a dog and cat.
Kelly is very flexible with days and time and is always reliable, Kelly has never let me down in the whole time she has been liking after my son.
I would highly recommend Kelly.😀
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