Samuel28's Reviews

Nanny

Below are the parent reviews for Samuel28. Back to Samuel28's profile

Average Rating: 3.5 stars (3.5 from 4 reviews)

Sam was due to start with us one day a week from June, before moving to 4 days a week in September. We had spent time and money on two half day settling in sessions in May, only to receive a message from him at 7pm the evening before he was due to start - knowing that it was my first week in a new job - to say that he would no longer be coming. He then ignored my call and WhatsApp message.

For background, he had messaged at noon that same day to confirm he would be coming tomorrow. He also informed me at the same time that his current family (whom he worked with 4 days a week) were no longer moving abroad, so he had decided to stay with them. He said he was planning to tell me face to face when he came 'tomorrow'. I congratulated him and then heard nothing until 7pm when he said he would no longer be coming, because moving forwards, his current family may need him to work on Fridays.

  • 1 stars Overall

by Avatar for SE13 Mum SE13 Mum about Avatar for Samuel28 Samuel28 on 23/06/2022


Response by Avatar for Samuel28 Samuel28 on 28/06/2022:

Very sorry you feel this way. As you know from previous references I am always very reliable and pride myself on this. Unfortunately, with the change of situation with my currently family I felt it was not fair on you and your family to move forward with the position as I would not be able to offer 4 days in September. Also I am now unable to guarantee any Fridays due to a private matter going on with my currently family, which they need my full support and I want to stay loyal to them and help as much as I can. I am truly sorry I had to let you down last minute and do wish you find someone soon and wish you all the best.

Sam will have been looking after our toddler for about a year and a half as part of a nanny share, and he has been brilliant for her and for us. Sadly, due to my upcoming maternity leave, we can't keep him on in to the new year.

Sam is a very caring and conscientious person, but he is also tremendously fun. Every day is different and he takes the kids on loads of adventures and playdates, and even manages to tire them out even on rainy days with creative and messy play. He is firm but fair with the kids (and us, when needed!), and likes to work collaboratively with us if there are any behavioural challenges or developmental objectives (for example, he's been an invaluable support in potty training). Our daughter adores him, and we've definitely noticed her bravery and confidence flourish under his care.

Sam cares deeply about his profession and is always asking for constructive feedback, setting new development goals for the kids, as well as developing his own skills as a caregiver and as a cook. He is never late and has never let us down, and it's fair to say he has always gone above and beyond for our family. I wouldn't hesitate to recommend Sam to anyone.

  • 5 stars Overall
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Rebecca Rebecca about Avatar for Samuel28 Samuel28 on 07/08/2019

Sam interviewed with us and came across as well qualified and capable. Despite saying he was DBS checked on the site, he did not have one in place so we asked he obtain it on an expedited basis. Unfortunately, due to redundancy, I was no longer able to have Sam as a nanny. He was understandably quite upset and very insistent on getting reimbursed for the DBS check costs he incurred. We would advise parents to ensure they check all qualifications are verified prior to hiring.

  • 3 stars Overall

by Avatar for Snnahmed Snnahmed about Avatar for Samuel28 Samuel28 on 18/01/2017

I used this website to find an excellent childminder!
Sam is always on time, great with my children and extremely reliable. Working in a nursery means he is both patient and a great teacher for my children aged 20 months and 31 months.
He is good at communicating his availability and in contacting me for information.
I would definitely recommend him as a full time childminder.

  • 5 stars Overall

by Avatar for YvetteP7 YvetteP7 about Avatar for Samuel28 Samuel28 on 05/11/2013

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