Samas Twinkle Stars's Reviews
Childminder
Below are the parent reviews for Samas Twinkle Stars. Back to Samas Twinkle Stars's profile
Average Rating:
(4.69 from 13 reviews)
It was a blessing we found Sama. We wanted our daughter with someone who was going to really love and nurture her. Sama does exactly that. Great activities, food and friendship group. Sama is caring and creative with the children. Our daughter is so joyful when we arrive at Sama's and when she is home with us she talks about Sama and what activities they have been up to. Could not recommend highly enough.
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by
Rita
about
Samas Twinkle Stars
on 16/01/2024
Our son has been with Sama with over a year and he absolutely loves it. Its a total home from home for him! Sama is always prepared with fresh fruit & fun toys in the morning to avoid tricky drop offs, she plans such fun activities everyday & where the weather allows she gets the children outside and in nature. We love that Sama takes our son to local playgroups too, he comes home singing all the songs he’s learnt there. The food Sama prepares for our son is always fresh & homemade and super delicious. We love that Sama sends us photos throughout the day of what our son has been up to.
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Emma P
about
Samas Twinkle Stars
on 16/01/2024
Sama has been caring for my two girls, one after school and the other as full-time nursery. It would be an understatement to say that both have age appropriately thrived in her care. She plans different kinds of activities for them and really puts attention to detail in her work. Sama is so good at her work that it does not seem like work but a passion to care for children. She is creative, hard working, trust worthy, etc.
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Aasia
about
Samas Twinkle Stars
on 16/04/2022
Our son started going to Sama's right after a very unpleasant experience at one of the "highest-rated" nurseries in Barnet. He started liking the place from day 1 and the fondness has only grown since. We have found that Sama understands children very well, is very professional and caring. Throughout the day she kept us updated with photographs via Whatsapp. The food is vegetarian. Sama was very accommodating with changing daily hours and offered us flexible contracts suiting our needs. The place is filled with happy vibes and it has been an experience that our son cherished. He made very good friends at Sama's and not a day passes by without him mentioning Sama and his little friends even though it has been more than a month since he stopped attending, as we had to travel out of the UK for a long trip.
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by
Noothan
about
Samas Twinkle Stars
on 26/07/2021
From my first contact with Sama up until now I have found her to always be professional, helpful, understanding and caring. Sama took our son on from the age of 2yrs 8months, intitally 4 days a week, and then was very accommodating when our childcare needs changed and he started half days at nursery. Sama has always been very caring and our son has been very happy in her care. Communication between us has been great, lots of photos via whatsapp during the day and catching up at pick up and drop off.
I would recommend Sama to anyone, her home setting is lovely and the children love her.
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nicolada
about
Samas Twinkle Stars
on 05/09/2020
Our son started going to Sama when he was around 15 months old and settled in really quickly. He goes to Sama four days a week and absolutely loves it!
Sama is so caring and has created a warm and loving environment for the children she looks after. Our son has made lots of friends and often doesn't want to come away as he is having so much fun...
Sama often takes them out to playgroups or to the park in the morning and we are sent plenty of photographs throughout the day of how he is getting on. The house and garden are also very spacious and the children are often outside playing.
The lunches Sama cooks (homemade, vegetarian and healthy) always look amazing (she sends us a photo most days of what he is having for lunch) and he loves them, always finishing them off.
When needed, Sama is flexible with drop off and pick up times - which is really appreciated when you are relying on trains to get back from work on time.
We couldn't have asked for a better home-from-home environment for our son, and wouldn't hesitate to recommend Sama.
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Laura
about
Samas Twinkle Stars
on 06/05/2020
Sama has been looking after our son at the age of 1 year alongside our daughter after school who attends Lyonsdown just down the road. I was a bit apprehensive about how my son would settle as I had not left him with anyone during my year on maternity leave. After a 2 week period of settling in sessions prior to me returning to work, he settled in no time and looks forward to going there every morning. Equally my daughter loves going there after school and during the holidays and has made some great friends there, including her sons. Sama regularly communicates with us during the day, sending pictures and videos. This was particularly reassuring during the initial weeks of settling in. It was such a relief receiving pictures of the children smiling and happy and made my return to work so much easier. Sama regularly takes the younger ones to playgroup. She has a wonderful outdoor play area and many activities which they do during the day (making things, arts and crafts, colouring, bingo, Easter egg hunt etc). Meals are home cooked and enjoyed by the children and after school snacks are enjoyed with some down time, much needed after a busy day. Overall we’ve been really happy with Sama’s care and wouldn’t hesistate to recommend her.
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by
S Barnet
about
Samas Twinkle Stars
on 10/04/2019
Our son started with Sama at around 18 months. Sama was very careful around the settling in period, and as this was our son's first time away from parents, this was very important.
Sama is a very warm carer and we quickly saw that our son was comfortable with her. One of our concerns with a nursery was that our son might not get the warmth and affection necessary at such a young age. Sama provides this.
Sama's setting is spacious and fun with a variety of toys and activities. Sama sends us photos of what she does with the children every day which is both delightful and assuring. She is currently working on learning new words with our son through rhymes and games.
We are very happy with Sama and genuinely feel a connection has been built between her and our son. Thank you Sama! Aside from childcare, Sama is a very generous and welcoming person and would recommend her to anyone.
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by
Parent
about
Samas Twinkle Stars
on 06/11/2018
Our daughter has been with Sama for more than 1.5 years, she started when she was only 7 month old. She absolutely loves it at Sama’s and the house has become her second home. She enjoys playing with other kids there as well as with Sama’s sons. Sama organises variety of games and activities (including fantastic handicraft) for kids, both inside and outside. They go to playgroups on a regular basis. We have had few occasions when she didn’t want to come home in evenings…
From my perspective, Sama has been very supportive and flexible. Our hours are from 7.30 until 18.30. Me and my partner we both work in the city and there have been occasions when we have been late - Sama has always accommodated this. She shares photos and videos so that we know what they are up to and it doesn’t feel that we spend long time away from our daughter. She also keeps a little diary for our daughter so that we know her sleeping, eating etc routine every day.
Regarding contract and financials - we have never had a problem. We knew that this service comes with deposit which is common practice everywhere. I discussed it with Sama first time we met, no confusion, no issues. We saw the contract template and then when it was filled out. Couldn’t have been quicker. Our main focus and time was spent on how to settle our daughter and explaining her likes and dislikes to help Sama taking over as smoothly as possible. And Sama really went an extra mile and did a great job with our daughter as she was in a clingy phase when she started.
Overall, our daughter has been very happy and this means us as parents have been very happy with Sama’s care.
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by
healaps
about
Samas Twinkle Stars
on 28/07/2018
We were happy with her in terms of her care but not on her knowledge of her legal responsibilities. We went ahead and despite a request for a contract before starting, this was not provided. The contract was sent after my daughter had started on the 26th February. I wish to clarify that she wished us to sign the contract but it wasn’t sent until March 2. It was for both sides. As a result, she did not make us aware of the lump sum deposit she wanted, in addition to the first months payment (it came to a £1000 up front) until two days before my child started. She then gave me a two week cancellation (she could as contract signing was not done) and informed me that she had given my place away - so she admitted she went behind our back and enrolled another child. Her professionalism and the way she does her paperwork is not proper. Then, when I wanted to collect my belongings, I informed her by email and she confirmed receipt by responding that that was fine and asking the time.
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by
Star2858
about
Samas Twinkle Stars
on 06/03/2018
Response by
Samas Twinkle Stars
on 21/07/2018:
I strive to provide a very caring and nurturing environment for the children in my care. It is my top priority to provide a safe and secure environment for the children to strive, as you have experienced yourself during the settling-in period. I have been caring for young babies from as old as 6 months and still care them after 3 years. This shows how happy the parents of the children I care for and you have spoke to them yourself few times before you decide to send your little one in my care.
Most important for me (and for prospective parents) is that to hear that you are happy with "all aspect of the care" I provided during the settling period. Sorry to hear that you were not happy with deposit terms. It is common practice to take 4 weeks of deposit as the childcare invoice is settled in arrears at the end of the month.
Your willingness to sign the contract shows that you were happy with my care.
What we do not tolerate is offence language used, especially in front of the children and could not offer my services.
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On 02/03/2018 19:41,
I’m sorry and equally sad to hear these words and I’m sorry if you have taken offence to my words.
You’ve put me in a difficult position and left me with many regrets.
If you still want to work this out then let me know. I will pay you this deposit immediately as I also understand that different childminders can have different rules.
Sonal
Sent: Friday, March 2, 2018 4:50 PM
Subject: Re: Childminding and other details
To:
I must say that I am pleased to hear that you have no concerns with the actual care I have provided to Siena in Feb. This is more important for me than anything as you can imagine. All the parents are very happy with the care i provide, and you have already spoken to them.
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Rgds,
On 02/03/2018 14:01,l wrote:
Hi Sama,
Just to clarify that I am not unhappy with the actual aspect of care at all.
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