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virginie
Childminder
Dacorum

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Message

1 stars

unprofessional

Reviewed

We had arranged to leave our child and were under the impression that everything was ok. Then right at the last minute we were let down and told that our place was given to someone else.

We had two interviews with her and were happy to start using her.

Response from virginie
Responded

What you failed to realise is that nothing was arranged ( not even verbally) and you never confirmed you wanted the place.
AS AN OFSTED REQUIREMENT; BEFORE ANY TYPE OF CHILDCARE STARTS; PARENTS HAVE TO READ,SIGN A CONTRACT , FILL PERMISSIONS FORMS AND AGREE ON DAYS/TIME/FEES. AS YOU NEVER CAME TO FILL THOSE PAPERWORK AND DIDN'T EVEN CONTACT ME AS PLANNED I ASSUMED YOU DIDN'T NEED THE PLACE.
I don't have space available very often and when I do get one it get filled very quickly.