Alice's 2 Star Reviews
Household Help

Showing only 2 star reviews
Below are the 2 star reviews for Alice. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I want to recommend but I can’t lie as safety of children is key.
We really liked Alice and she seemed good with our son and was good for short notice but something started to unsettle us after she was abit rude via messages and wanted to stay at our home so we brought a camera to keep an eye and are forever grateful we did.
She had our son while we went out and we checked the camera she was no where to be seen for 15minutes she then ree appeared on her phone must I add our son is autistic and shouldn’t be left alone for his own safety as he has no awareness of danger but he also has his dinner with him and has no concepts of not putting it all in his mouth and chocking.
When Alice re appeared she sat on the sofa near our son didn’t check him and was on her phone talking to someone about men and what has recently happened. Our son laid on the other sofa with his food he was putting in his mouth and slowly falling asleep we immediately made our way home. Once home she was shocked we was back I checked first my son was safe then had a word with her about it and told her we wouldn’t be able to trust her again she become really upset and apologetic I explained safety has to come first and this was a massif safe guarding issue. She didn’t seem to care or understand this only about her self and went on about how she had just become homeless and she wasn’t doing best she wants coping or mentally okay I said you shouldn’t be with kids right now then she said she needed to for money I understood this so reminded her that she can do household help rather than be with kids until she is mentally well. We then paid her (out of sympathy) and let her go. We have never once recieved an apology or anything. I think she needs more training with children and chocking before looking after any children again.
by
Mary
on 22/06/2025