We only had a couple of months experience with June. We appreciate others experiences will be very different to ours but unfortunately we found June not empathetic in a situation where our daughter took slightly longer to settle in a new environment than others might have done, leading to her severing the contract after an extended settling in period.

When Pearl experienced nappy rash due to a long period of diahorrea and sickness which like many children she experienced when she first started childcare, she immediately suggested it was because we were knowingly leaving her in a dirty nappy. Pearl unfortunately just a tendency to feel comfortable to go in the car en route most mornings!

We found her tone accusatory on several occasions and she consistently made us feel uncomfortable and like we weren't good parents when we and everyone that knows us knows this couldn't be further from the truth. She also made us feel that Pearl wasn't good or well behaved enough (as a very normal 10 month old baby) to be in her care.

Until June let us know she didn't feel it was right Pearl continued with her, the prior few weeks messages had implied Pearl was getting on well and eating and sleeping well, so it came as quite a surprise.

We hope others have a better experience but we feel it is only fair to share our own.

• Overall
• Communication