Our daughter, now 2 years old, has been cared for by Hayley since she was 6 months old. From day 1 Hayley has ensured that she is happy and comfortable, and has made sure the setting really is like a home from home. We were very anxious about leaving our little one so young, and because she was small for her age she also had additional dietary requirements. We needn’t have worried: Hayley made the whole thing a breeze and our daughter settled in immediately, with Hayley tailor-making special meals for her, and giving us honest and detailed feedback so we knew exactly how each day had gone. We know that when our daughter is with Hayley she is happy and safe.

It is clear that Hayley genuinely cares for the children she looks after. Hayley has taken the time to get to know our daughter extremely well, and plans activities to include lots of her favourite things as well as introducing her to new experiences. They go on the most fantastic outings, from trips to Ashdown Forest to do the Winnie the Pooh trail to visits to the farm. They have a great balance of quiet creative play at home and being out and about socialising with other children.

We consider ourselves very lucky to have found someone as special as Hayley to look after our little one, and she has become a good family friend whom we hope will be a part of our daughter’s life for years to come. She puts her heart and soul into Little Ones @ Home and it really shows.

• Overall
• Setting
• Cleanliness
• Food
• Communication