When we were looking for a childminder in 2016, we contacted Becca on the recommendation of a friend. At the time, Becca didn't have any space but said she would be in touch if anything changed. Luckily a little while later a space came up and Becca invited us to come to her home to see the setting and get to know each other. We had a cup of tea and a chat and Becca talked me through a normal day and the ways she keeps everything clean and serves meals etc. The children were all very happy and having a lovely time in the garden and I was confident our daughter would be happy with Becca.

After the visit we emailed Becca to sort out our daughter's start date and settling in and Becca recommended we did a settling in process over a few consecutive days. Our daughter spent an hour or so with Becca on the first day then a half day then a short day on the third day and then went straight into her Tuesday to Thursday routine. Becca stays in at first to make sure the new child is comfortable and settled and then starts talking them to groups. Our daughter settled in really easily, she has always enjoyed going to Becca's house and has thrived there. She started when she was 13 and a half months and is now 2 and 10 months and she talks about her day and her caregivers really lovingly and looks forward to going to Becca's. She never looks back when we drop her off. It is her home from home.

Becca also sent us all her policies and procedures - there are lots! We printed them all out to read and they are quite thick in our daughter's childcare folder!

We used to get a paper daily diary of what our daughter had been up to that day, including what she had eaten, activities, nappy changes, naps etc. Now we get this electronically, which is lovely because we get more photos and it is easier to see how she is doing against her milestones and the EYFS. Becca lets us know how our daughter had been generally during the day when we pick her up and is available on WhatsApp if we have questions.

It is really important to us that our daughter gets out and about and attends groups and socialises. She gets this every day at Becca's and has formed fantastic relationships with Becca's assistants and the other children. She had a very close bond with one of the other children and they like to leave together in the evenings and we hear they look out for each other at groups when other children take their toys! She talks about the other children too and sings songs about Becca, the assistants and the other children at home. We couldn't be happier with our daughter's childcare arrangements from what was quite a young age right through to now. She has learnt to do so many things in this time - walk confidently, run, hop, jump, eat all sorts of foods and she is chatting away these days. She also knows most of the alphabet and the numbers to ten and most of this knowledge is from her time at Becca's where she learns through having fun and playing with other children. Becca comes up with new activities all the time and our daughter loves feeding and stroking the guinea pigs and the water play in the garden. She also brings home arts and crafts she has done with Becca and at groups and we love putting these up at home. We feel she has really thrived with Becca and would recommend her to anyone.

• Overall
• Setting
• Cleanliness
• Food
• Communication