Farzana's Reviews

Amazing service

My friend recommended Farzana to me as she is been her childminder for 10 years. I have been talking my 2 kids to Farazan for last 2 years. All I can say is professional service, friendly environment .My tow kids are EXTREMELY happy with her. My boy started talking in full sentences just few months after his first birthday.

I’m happy with her service I would like to write honest reviews that is why I waited this long. I DEFINITELY recommend Farzana to everyone who are looking for Childminder.

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by Munira on 02/11/2023

Response by farzana on 02/11/2023:

Thank you Munira I really appreciate you i will definitely provide good service for you and other parents its trust all of you and other parents make me proud and confident in my work thank you once again 🌹

Child care for my 2 year old.

Farzana is an amazing childminder. She is reliable and very gentle. My son enjoys going to her place. I would definitely recommend Farzana to my peers.

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by Swetha on 05/08/2023

Response by farzana on 05/08/2023:

Thank you swetha I appreciate you thank you 😊

Talented, Passionate for kid’s development

Farzana is great with my son, after the second day he has never cried when I dropped him off. He looks forward to and enjoys his days at her home playing with the other children, toys and learning. Farzana has a gift and passion in working with kids, she assesses and tailors each childs development to achieve results. It’s great to see how my son has progressed since he started in February 2023. I would highly recommend her to others!

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by Muriel on 10/07/2023

Response by farzana on 10/07/2023:

Thank you so much I really appreciate it 🌹❤️

Great service

Farzana looks after my little baby girl and I am very impressed with her service. She takes good care of her. I will definitely recommend her for child minding services.

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by Maham on 08/03/2023

Response by farzana on 09/03/2023:

Thank you so much

Child Friendly Setting

I would highly recommend this service to all parents. I was struggling to look for a reliable childminder. Farzana has been great towards my 6 month old daughter and meeting her needs. My daughter always has a smile on her face when I pick her up. Friendly atmosphere and environment. Plenty of fun toys, tv and music all child friendly. The setting is clean and hygienic. Great communication and professional. My daughter is well settled and loves this setting. I am confident when my daughter grows up, she would get along with other children in this setting and school. I have no concerns, very satisfied.

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by Maria Ja on 26/12/2022

Response by farzana on 27/12/2022:

Thank you Maria I really appreciate it xx

Lovely, safe playful environment

My 3 year old daughter goes to Farzana and settled very quickly with her . She looks forward to go to Farzana aunty and always has a smile on her face when I pick her . I was anxious about leaving my daughter with a childminder as it was our first time however I felt reassured with my experience with Farzana. My daughter was safe and well looked after along with other kids . Thank you so much Farzana for being so kind to our daughter and for supporting us.

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by Vaishali on 03/10/2022

Response by farzana on 03/10/2022:

Thank you Vaishali I really appreciate it thank you 😊

Highly recommended- My child’s second home!

Farzana is an amazing child minder. Can’t thank her enough for the help and support she gives to all parents newly committing UK. She has been of great help to me-taking care of my 5yr old child and meeting her needs, after school pickups and so on. Farzana’s home is like a 2nd home to my child and she is very comfortable and cozy there. Going to Farzana aunty’s home is a great relief for my child when both of us are away for work. She gets enough care and friends to play with. I can always recommend Farzana to friends and family for her great service- very affordable rate, homely food and for the excellent care.
She has answers to all my queries regarding my child’s school and her advice and kind words have always been a great relief for a parent like me settling in a new country.

I am really thankful to you Farzana for being an amazing child minder and a great friend!

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by Nyza on 02/10/2022

Response by farzana on 02/10/2022:

Thank you so much I really appreciate it 🌹

Recommend childminder

My 16 months old girl started to go to Frazana since she was 12 months old. My daughter is very happy there and enjoying her time. when I go to pick up my daughter, she looks very happy and I feel she wants to spent even more time there with the children. I highly recommend Frazana, she is very good and caring with children. I noticed that my daughter started to learn new things since she started going to Farzana.

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by Amalia on 27/08/2022

Response by farzana on 27/08/2022:

Thank you Amalia

Good Experience

We used Farzana for our 3 year old son. A very positive experience. My son soon became very acquainted with Farzana and the kids around. We were very satisfied with the care provided as a childminder from Farzana.
Would definitely recommend.

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by Nayab on 26/08/2022

Response by farzana on 27/08/2022:

Thank you Nayab

👎

I would not recommend Farzana's childcare services.
When we first came to visit her at her setting she picked up my child without warning which I thought was a bit surprising, predictedly after a minute or so my child started crying, a more appropriate way would have been to extend her arms or play next to him. When he cried she called him naughty in a light manner which I let it slide to give her benefit of doubt. After our first visit she suggested that he only needed 2 settling in sessions each lasting an hour.
My child had up and down days at her setting but mostly down. There was half term holiday after a week of starting so naturally returning he would have been upset.
The first time he was there was like a novelty as it is for most children and after he realised its a more reoccurring situation he became more and more apprehensive as they do. Inbewteen he had been teething and had been under the weather, which can set any child off. After a week of returning from the break she had to close her service for 2 weeks which was understandable given her situation. He had returned that week and was more unsettled due to the factors listed above as well as the time apart and this being a whole major transition in his life. She kept comparing him to other children saying they've settled I don't know why he isn't etc, explaining how he disturbs other children. In the mornings there was never a single interaction with my child of enthusiasm and positivity. She had a very negative outlook on this situation didn't show understanding or compassion regarding him taking his time to settle down it just seemed like he was such a nuisance for her. It was always negative, complaining and comparing. While I can appreciate how hard it is when children do not settle and cry majority of the time as a childcare practitioner she should have been more accepting and nurturing that my child is struggling being apart. A week after when she had returned, she fell ill, she messaged to say she wasn't available the next day and would let me know for Friday. Thursday evening came and went and I never recieved a message. I had only two weeks left of work and after being so unhappy with her service, she clearly didn't want him back insinuating I have someone else to look after my child and reevaluate at the beginning of August. Which left me in quite a pickle having to travel 20 miles for my alternative childcare arrangement because she ended up ghosting me. Haven't heard back from her since.
So nor did I find her unprofessional I also think she's unreliable. To expect a one year old baby to settle from mid end of May to beginning of July with a total of 3 weeks apart attending only 3 days a week is beyond me!

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by Mum of Z on 26/08/2022

Response by farzana on 26/08/2022:

Hi firstly, I am very surprised to see this review as she knows her son did not settle in the settings after 3 weeks and I showed her pictures and videos and I told her that it’s better to do more 1 hour settling times every day until he is settled but she refused so if she’s refusing to let her child settle properly how could the child settle in the first place? and she said to me it’s your responsibility because you keep my son and she also said if he cries ignore him and I told her no it’s not possible for me as other children are my responsibility as well so I can’t ignore other children as he disurbs other children and doesn’t want me to play with other children and doesn’t want to play with anyone himself. Also the first time she brought her child, I am a professional childminder so i held her child to see how her child responds so I could estimate the time for settling. Secondly after 3 weeks my brother passed away and I went out of the country for my brothers funeral and when I came back I was really sick, cough and sick so she could clearly see how I was sick but still she wanted to give me her child but I said I can’t as It takes 2 weeks to receive my antibiotic medicine and rest. I have extra childminder assistant but her son only was settled with me, not other children and not other childminder but she did not cooperate with me even though she knows her son wasn’t settled with other children and he needed more settling time but she again refused to do anything for settling his son and said she only wants a cheap childminder so she doesn’t want to change childminders either. Clearly she did not cooperate with me whatsoever to settle her son and did not understand how I lost my brother and how I was coping myself to manage myself and my work she just wanted me to do everything myself. without parents cooperating, all childminders can’t do anything and when anyone faces loved ones tragedy childminders also want parents to cooperate. so many parents cooperated with me in this difficult time I really appreciated them. But how is she expecting that I contact her about her rude behaviour I don’t want to make myself upset as she must need to co-operate with me first as a mother, and any rudeness will not be tolerated , it’s not only my responsibility to do everything. she sent this review after 2 months to show how she is dealing with me as I did not say even single word to her.

Very helping,friendly and loving.

Farzana is very nice and kind lady. I alway feel secure to leave my kids with her. Both my daughter and son love her and get excited when I tell them they are going aunty Farzana's house.

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by Afsheen on 16/07/2021

Excellent Childminder

I cannot recommend Farzana enough. She really does go above and beyond in her role as a childminder.

I have been using her services for over a year. My daughter is so happy and content when she is being cared for by Farzana.
She is really flexible and always accommodates any last minute days needed. Her prices are fair. She offers good hours which other childminders don’t.

She is always takes on any advice given and is always full of advice and support. She is very reassuring and has sent me pictures. I fully trust my child with farzana I know I don’t have to worry and she is well cared for.

Her home is clean and welcoming and accommodates children well.

Farzana loves her job and children.

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by Zara on 05/07/2021

Review of Farzana

I will highly recommend Farzana child care services. I have used for a year now since my son was six months old. She is really professional and provides high quality service. I have no regrets since I started using her and she is always flexible. I have learnt a lot as I was struggling at some point because I was a first time mum. She is easy going and my husband likes her services too.

My son loves her and he is always happy when I drop him. I can tell he is happy when he is at her place and he has learnt a lot which makes me happy too. Patronise her services and you will definitely not regret it.

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by Adesola on 04/07/2021

Response by farzana on 04/07/2021:

Thank you

Overall good

My son has been looked after by this provider for the last 3years . I have seen that over the years my son has grown to enjoy going to childminder because initially he seemed unsure to settle but the more I talked to the childminder about this my son felt reassured and she helped me to enjoy that space Afterschool.

It is positive that she takes time to speak to class teachers and shares with me any feedback or concerns raised by class teachers regarding my son.

For the hours Afterschool she cares for my son I feel that she is doing a great job.

She has helped me over and above when I have struggled with my working hours and when she is not available she will tell me in advance .

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by joyisam on 04/07/2021

Response by farzana on 04/07/2021:

Thank you

Childcare for my daughter

My daughter settled in with farzana very quickly and was very happy when we picked her up. Farzana was very professional and friendly . Farzanas place is very clean and welcoming for children and farzana made my daughter feel at home and very comfortable. We are both very happy with the service provided by her.

My daughter goes on a Saturday as we both work Saturdays and my daughter was very happy and asked to fo again.

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by mariam j on 04/07/2021

Response by farzana on 04/07/2021:

Thank you

Left me in the Lurch a day before we arranged!

I would just like to leave a review and explain that I called this lady to start minding my two year old as I just got a job and explained I also have my own business too, so I am very busy and really needed help.
I also am a single mother!

She arranged to meet the same day and asked me really personal things about my life and about my mum and dads marriage???
and as We arranged and came to a agreement that I would take the contact home and fill it in for the Monday or Tuesday.

I went to visit her on the Sunday evening as she requested!

She contacted me on the Monday and told me she can’t take on my son for tomorrow or anytime soon and really let me down and said she’s not able to take any more “Burdens” on her plate and she might accept in September! (Which I’m not going to do of course)

This is highly rude to say to someone and she let me down with childcare which now affects my work.

I would not recommend as it’s highly unprofessional and unreliable!
And my child is not a burden!

So glad he isn’t going now for someone to think that about my 2 year old. He’s so precious’s to me and I Believe I can find someone who appreciates our money and time.

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by selly123 on 29/06/2021

Response by farzana on 29/06/2021:

I am shocked to receive this review. Firstly I didn’t register her child and she hasn’t used my childcare service.

She requested to come on Sunday to visit my home on my daughter’s birthday and told me about her requirements and I listened to her and I said I will tell you tomorrow about the availability about the childcare place.

The next day I told her that I can’t offer you any place at the moment because you needed availability 8 in the morning till 8 in the evening (12 hours) and it was different times for different days. And she didn’t want on fixed days she wanted on different days and different times. So I offered her that I will give her child a place in September when children start school but she wanted to start my childcare service straight away but I said to her that first we take the children 2 hours each day until the child gets settled so when the child gets settled then we can take the child for full time.
She told me that she already has a childminder but she also said that, the childminder that she has takes too much money and she’s also using her friends support.

I asked some personal questions regarding childcare which is legally required on the form. I asked who picking and dropping the child and who is legally responsible for the child. She replied that she doesn’t have any family in Manchester and that she has no support.

I never said her child is a burden, I would never say that because I’m working with other registered childminders and this is my job. I love my job.

I also provide emergency childcare, people have used my childcare for short notice and have left reviews eve

Emergency evening babysitting

I needed to find a babysitter on a really short notice(2hrs) for a Saturday evening . I rang Farzana and explained what I needed. I told her I have never used babysitters before, and she managed to put me at ease and reassure me. She looked after my daughter for 4 hours in the evening and kept me updated with photos and videos of her. Cannot thank you enough. The environment was great, quite area, my daughter was happy. Thank you for looking after my daughter and making everything possible to put me at ease. Her rates were very reasonable. I will definitely be happy to leave my daughter in your care again.

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by Dilyana on 22/09/2019

Relaible and responsible childminder

I have very good experience with farzana shahaid.my two boys been there she is relaible and trustworthy childminder.
She always adjsut with me regards my childcare need.I will recommend farzana shahid .lovely lady.

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by urooj on 21/09/2019

My experience with farzana thé childminder

Farzana Shahid has been a great support ever since my 2 boys have been attending, Which has been just under 2 year’s. I must mention i have had a good experience, reliable and I can leave the boys when I go to work . No issues thank you very much.

Sania

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by sania on 20/09/2019

The best ever

I started my experience with Farzana last September. She is a lovely person and she does the best for my son. He is only 8 months old and he literally loves her. She is the best in my opinion. She understands all our needs. Highly recommended.

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by Parent on 19/11/2017

Responsible and reliable Childminder

Farzana is looking after my girls since last November. We have tried different nurseries and childminders, and my older daughter still also goes to a school nursery,but Farzana is the one who almost met all the criteria you look for your children.She has high standards, and cares about child development, play and requirements. And she is able to make children feel happy and always want to go to her. I highly recommend her.

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by Parent on 29/03/2017

Lovely people

A nice warm environment for my young son to play in. I felt very comfortable and they are very professional.

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by chris on 12/07/2016