TW Kids _OUTSTANDING's Reviews

Childminder

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Average Rating: 4.95 stars (4.95 from 21 reviews)

We were incredibly anxious at the thought of leaving our one-year-old son for the first time when we found a place for him at Tunbridge Wells Kids. We discovered TWK after being let down by another childminder in the next village to us. What a blessing in disguise this was! Although quite a drive for us to get to, sending him to TWK was the best decision we could have made. The setting is the best of both worlds, officially it’s a childminder setting, but it operates like a small nursery, as Suzanne employs a small team working alongside her from her home, which we found really reassuring.

Suzanne and the team have cultivated a fun and sensory learning environment, the children are always eager to get inside and get stuck in. Some days I don’t even get a goodbye kiss! They are also completely flexible when it comes to nap times, so the children can nap when and where they like, for as long as they need. This isn’t always the case at other places.

Fun and games aside, TWK are also incredibly organised and vigilant taking health and safety responsibilities very seriously. Unfortunately, we didn’t get this impression from all the settings we visited before we found TWK.

To everyone at TWK, thank you for caring for and nurturing our son during his first year in childcare, he has grown from a baby to a little boy, learning to share and play with others confidently – his personality has really begun to shine.

THANK YOU

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Alex Alex about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 05/07/2024

I was amazed at how quickly my daughter settled into this setting. It is warm, friendly and she always goes in happily. The observations and daily photos put it in a place above other child minders. Spotlessly clean with a brilliant range of daily activities, we have been really happy here.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Natalie Natalie about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 26/06/2024

My daughter has been at TW kids for nearly a year, and I can't recommend them enough. Susanna takes all the children's health and safety very seriously, while still remaining very warm, approachable and nurturing.
Susanna has hired some really wonderful caregivers who I have complete confidence in. I think there is a good balance of structured play and free chilled play. It's a cosy home away from home vibe, and we love it!

  • 4 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Gen Gen about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 30/11/2023

Where to begin?

Kyz is my baby. He has always been smart, ahead, opinionated, so loving, free, creative and a brave softy, it was important we found a good place for him as nursery was making him act out, regress etc and it just wasn’t right. If you knew my son, he is shy initially, when visiting Su’s house he was IMMEDIATELY playing and happy. The energy there is light, happy, loving. I feel like I send my son to a house of nans/aunts, siblings. I love that it is a home from home, we have real conversations on pick up and drop off. I’m not from Twells so it’s like I have family too. I’ve even shed a tear or two with Tracy! Two ladies there are Muslim and helped my son a daughter (who is at school) love Islam and have an interest! My children are bi-racial so I loved the diversity.

I personally cannot put into words how sad I am to be leaving there in September, feel like I’m losing a part of my family too!! In just a short few months my son has became more educated, calmer, happy, independent and so many more, he LOVES school and friends he made! I only wish we found them sooner!

So I will enjoy our last few months, and when I have a baby (if my husband gets his way) we will be back a million percent. Thank you for everything, all of you, the laughs, conversations and being real people who love the kids and their jobs. You will all be remembered and missed! ❤️

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Kennady Kennady about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 06/07/2023

My son has been going to Suzanne for about a year now and has absolutely thrived since being with her! Just within as little as a couple of weeks of my son being at TW kids I saw a huge change in him, he gets so excited to go, loves doing all the arts/crafts, games and interacting! The staff are so kind, helpful and really care for the children. Love getting daily updates and photos about what my son has been doing during his day with Suzanne. Highly recommend, best decision for my son was choosing for him to go to Suzanne.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Kate Kate about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 18/02/2023

Having moved to the area just before our daughter’s 2nd birthday we were looking for an environment that would allow her to feel settled and secure to help with the adjustment of moving. TW kids did this and more. The entire staff have been so caring and helpful and our daughter has really blossomed whilst her time there. We are all going to miss everyone at TW kids and couldn’t recommend them more highly to look after your little one.

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 5 stars Communication

by Avatar for JJ84 JJ84 about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 12/02/2023

My son has been attending TW kids for 2 years and he has loved it since day 1!
All the staff are kind, warm and welcoming and Suzanne the owner ensures that any new staff taken on are of a very high standard.
There is a vast range of toys that get rotated every day. Leo also loves making arts and crafts with the staff and the huge garden. They take regular trips out and always partake in a range of engaging activities.
We are kept up to date with my son’s day on the EYLog app and receive reports on his development.
I would highly recommend TW kids to everyone for its outstanding care but mainly because the staff are fantastic and I know Leo is well cared for.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for SharpMay SharpMay about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 21/01/2023

After initially being apprehensive about putting our 1.5 year old daughter into childminding where having a stay at home parent for so long we were pleasantly surprised to see how much fun she was having.

Daily photo updates as her coming home with new words we didn’t teach her and babbling her friends names gave us the confidence to per her in there full time.

Suzanne and her team do a great job and I would certainly recommend them to anyone looking for childcare in the area.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 3 stars Food
  • 5 stars Communication

by Avatar for Jack Jack about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 21/11/2022

Suzanne and her lovely staff has been looking after my daughter since November 2020, 5 days per week, 7-8 h per day. Luiza always had such a great time at Suzanne's setting. My main aim was for my daughter to spend time with children and to socialise but she has gained so much more from being with Suzanne and her amazing staff.
Luiza's confidence, learning and development has come on leaps and bounds. I thank God that I found Suzanne to support me and my daughter. Thank you Suzanne 🙏

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for IONELA IONELA about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 26/07/2022

My 2 year old son has been at TW Kids for the past 8 months, and over that time I’ve seen his confidence continue to grow and his development has come on leaps and bounds. Suzanne’s team are all incredibly caring and communicative - you are always kept up to date on what they’ve been doing in the day, usually with some sort of arts and crafts and often with a trip to the local park. Suzanne’s set up is incredible, with the outdoor space a real highlight for the children in the warmer months. I would absolutely recommend this childcare setting to anyone.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for OliviaJ OliviaJ about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 30/05/2022

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