My Daughter went to this "Childminder" and She was lazy, very unprofessional, argumentative and constantly sent my Daughter home citing that Daughter was unwell on more than one occasion, even though the second time in particular was not the case, and Ofsted were not informed when an apparent "contagious illness" occurred in her setting.

We queried it and we received an argumentative response and She threatened to "end the contract".

We had to ask for pictures on more than one occasion of my Daughter's daily updates, often they were sent late at night which was unprofessional and there was no learning journey. My Daughter learned absolutely nothing and all of the pictures that we were sent were all the same, and looked forced.

I emailed this person making the decision to remove my Daughter from her "care". I gave four weeks notice as per the contract but this person terminated the contract immediately, even though we had paid up until the end of January.

I am owed for five days care and the refundable deposit which She said that She is not paying. I am taking this legally further.

• Overall
• Setting
• Cleanliness
• Food
• Communication