Tracy has looked after both of my children since they were around six months old, my oldest is now five and my youngest is fifteen months. My husband and I are key workers and both work full time in busy operational roles and have been on various shift patterns over the five years that we have been with Tracy. She has always been extremely flexible and has given us the reassurance and support that we have needed to be able to go to work and give it 100% without being concerned about whether the children are happy and being looked after properly. I am so fortunate with Tracy that I can honestly say that have never had to experience one of the children being upset at me leaving them, I have in fact had my oldest on a few occasions being upset that he had to come home from Tracy's with me though!

To say that Tracy is part of the family is an understatement, she and her family have become a big part of our families life and I know that she loves and cares for my children as if they were her own. With no family members locally it means a lot to me that they have other people in their lives who care about them. I have always been happy with the amount of activities they have been involved in whether it be games at home or in the garden, play groups that Tracy runs or trips out to explore local parks etc. they are always guaranteed a fun day when they are with her. Tracy always ensures that I know what activities the children have been doing as well as simple things like what they have eaten and any naptimes etc. for my youngest son which I find really helpful to ensure that I am keeping things consistent when they are with me. There have also been numerous occasions where Tracy has either given me advice or we have worked together to help my children with their development which I have really appreciated.

When I first visited Tracy I recall being impressed by how well behaved and polite the children were and now I can see the same in my oldest which I feel is a credit to Tracy's care. Even the older children who no longer need 'childcare' still come back in the school holidays to help or to see the younger ones which is lovely to see.

Over the years Tracy has become not only a huge part of the children's lives but also a support for my husband and I and recognises when we are struggling or need a bit of a break! Little gestures like sending some food home for me with the children when I have worked a long shift have meant more than she will have realised. She has made the last five years as stress free as possible and will always be a part of their lives. I cannot recommend her enough.

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