Tracy currently looks after my two grandsons who are temporarily staying with me. The eldest grandson is 3 and has been going to Tracy’s since December 2018 (before he came to stay with me) and settled in brilliantly. When the boys came to stay with me I decided not to change childminders even though there are childminders closer to my home. But because my grandson was so settled and Tracy has worked so hard on helping his speech improve I wanted him to keep the special relationship they have. When the youngest grandson was 6 months old I needed to return to work and Tracy also now looks after them both and both love her to bits. It’s clear Tracy forms strong bonds with each child in her care. She’s been very flexible when I’ve needed to make changes to days and or hours and I personally can’t thank her enough.

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• Cleanliness
• Food
• Communication