Ashleigh

My Summary

My Experience

MARKS AND SPENCERS
Sales Assistant (Temporary)
· Maximising sales to the best of my ability and cross-selling
· Gave in-depth product knowledge to customers who required detailed information on features and functionality
· Stocked a wide variety of products and ensured they were presented neatly in the display areas, keeping the area safe of hazards at all times
· Undertook stock checks and ensured orders were placed to maintain optimum stock levels to meet customer demands
· Dealt with customer enquiries and complaints face-to-face and over the telephone, resolving any issues quickly and efficiently and rarely had to escalate them to management to resolve
· Assisted customers with their purchases and advised when requested items would be available in the store or from stores in other locations
· Regularly involved in store promotions, advertising special offers and discounts on products as well as promoting store cards to eligible customers
· Responsibly operated the till, handling cash and credit/debit cards
· Provided high levels of customer service ensuring customers received attentive and pro-active service at all times

ST. ELIZABETH HOSPICE
Inpatient Unit Assistant (Volunteering)
· Reassured patients who were nervous, helping them to feel less anxious.
· Ensured all patients were treated with due care and respect, displaying tact and sensitivity when working with patients and their families
· Enjoyed working individually as well as part of a professional team, delivering high standards of care
· Demonstrated strong communication and interpersonal skills and the ability to work with people from all types of backgrounds in a positive and effective way
· Exhibited excellent listening skills coupled with high levels of patience and tolerance
· Able to be adaptable and flexible as patients’ health could change suddenly
· Carried out all duties and responsibilities in a friendly and caring manner and met high professional standards and codes of conduct
· Made hot drinks for patients and their families.
· Done the service users washing.
· Complied with strict Health and Safety procedures and policies.

DEBENHAMS
Sales Adviser (Temporary)
· Maximising sales to the best of my ability and cross-selling.
· Promoted a welcoming environment where customers received great service and endeavoured to maintain the shop to exceptional standards
· Stocked shoes and accessories and ensured products were presented neatly on the display areas, keeping the area safe of hazards at all times
· Ensured shoes were put in their correct boxes and in the right place in the stock room so that the shoes were easily accessible and locatable
· Correctly pricing items, attaching security tags and displaying goods encouraging customers to make purchases
· Played an important role in making the customer’s shopping experience enjoyable

BRANTANO
Sales Assistant (Temporary)

SENSE CHARITY SHOP
Work Experience

CHESTERFIELD DRIVE NURSERY
N/A (Work Experience)
· Looked after children who were upset ensuring they felt safe and reassured
· Built trusting relationships with the children and their families by giving the children a safe and caring learning environment
· Ensured that the children integrated with their peer group by working and playing alongside them
· Ensured that equipment and materials were safely stored and that the learning environment was one the children could safely explore
· Displayed strong communication skills when dealing with children, offering a consistent, fair and honest approach to any issues around their behaviours

LITTLE SPROUTS PLAYGROUP
Work Experience Oct 2013 – Nov 2013
· Assisted in the development and educational needs of children aged under 5 year’s old providing programmes of activities to stimulate their learning
· Played educational games, encouraging the children to learn through play and dance
· Responsible for getting the classroom ready for art and craft activities like painting and model making
· Maintained a clean and safe working environment for the use of staff and children

My Qualifications

· Health and Social Care Level 3 Diploma Extended D*D*D*, Suffolk One College, Ipswich (2013 - 2015)
· Maths GCSE C, Westbourne Academy, Ipswich
· English Language GCSE C, Westbourne Academy, Ipswich
· Science GCSE C, Westbourne Academy, Ipswich
· Health and Social Care BTEC Level 2 Diploma D*D*, Westbourne
· ICT Distinction, Westbourne Academy, Ipswich
· Physical Education BTEC Pass, Westbourne Academy, Ipswich
· Drama GCSE C, Westbourne Academy, Ipswich

My Availability

Anytime Flexible