Donna provided childcare for my son for approx 18m before she relocated and was truly terrific during this time. My son was very happy in her home whilst in her care.

Donna was always very reliable, flexible and accommodated me wherever possible to fit around my work pattern. She has a lovely manner and speaks to the children nicely, is always calm and kind. Her home is clean and safe and whenever I visited, all the children had been engaged in different activities.

My son loved the various daily outdoor activities available, such as going to different parks, the beach, attending playgroups, going to the shops (the pet shop was a firm favourite) and loved spending time in the garden using the home made facilities available such as mud kitchen and water gizmo.

Not only did Donna provide a safe environment for my son, she also helped him learn, they would spend time writing his name, a little mathematics was covered and she would provide feedback of his progress via a journal.

If there were any queries or concerns, Donna was open and happy to discuss at pick up or drop off. I would occasionally contact Donna during or out of hrs if I had forgotten to mention this or that and would always get a reply. I was happy with comms, v important to be able to communicate.

The feedback from my son was that he felt happy with Donna, was always kept busy!

• Overall
• Setting
• Cleanliness
• Food
• Communication