Shining's Reviews
Nanny
5 out of 5
Parents say
The childminder receives glowing praise from parents for providing excellent care in a warm, loving environment. She is described as trustworthy, professional, and attentive to children's needs. Parents appreciate her regular communication, varied activities, healthy meals, and use of nearby parks. Many note how quickly their children settled in and formed bonds with the childminder and her family. Overall, parents feel confident and reassured leaving their children in her care.
Summary generated by AI from the text of most recent member reviews
Parent reviews
Below are the latest reviews for shining. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
This is a long overdue review I should have provided a year ago. Apologize Rukhsana!
My baby girl was under her care for a year and a half. She is probably everything you'd hope from a childminder, trustworthy, understanding, kind, warming, loving, caring and definitely reliable and consistent through the whole periold, just as so many have said in previous reviews. My husband and I both are truly grateful that we have her as my baby girl's childminder. We greatly appreciate the love that she gifted to my babygirl. Thank you Rukhsana!
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Nina
on 07/06/2023
Our son has been coming to Rukhsana since he was 11 months old and I’m so glad we chose Rukhsana for his childcare.
Being a lockdown baby we weren’t sure how he would settle, as he hadn’t really spent any time apart from us. Rukhsana was very caring and flexible in these early days and tailored the settling in period to suit his needs. He settled in in no time! He is always so excited when we drop him off in the mornings and it’s lovely to see the special bond he has with Rukhsana. She provides a happy and nurturing environment and pays really close attention to each child’s development. He has developed so much since he started with Rukhsana and it’s great for us to know how much he enjoys his time there. Rukhsana provides a nice healthy lunch for him each day and has been very accommodating with him through his fussy phases! She takes excellent care of him and we would strongly recommend her to other parents.
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chloe
on 16/01/2022
I want to let you know that I feel blessed and lucky to have found good people for my baby.
I admire your work and I admire you for taking good care of her, I see her well and that makes me happy If I don't like something, I will tell you. I am sincere and I see in you a good caregiver and I like it because I see that you are a wise and strict woman with your children. thank you for teaching me how to take care of Adhara and thank you for taking care of her. we love you.💖
When I am not with my baby, I think that Rukhsana is her mother and I can be calm because she takes care of and guides my baby in her learning and development because she depends on you in the nursery hours, I see that my baby learns more every day And it's a good sign that you do a good job with the kids. you are definitely a shining star in my daughter's life.
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KATTY O
on 22/12/2021
Rukhsana looked after our baby daughter from 11 months old and we are very pleased with our experience - she was looked after with love and care and we could always rely on Rukhsana as parents.
Our eldest daughter attended nursery at a similar age and it took her weeks of crying/clinging to settle in, but Rukhsana managed to settle our younger one in a matter of a week which was a happy surprise. Rukhsana always carefully observes and tries different techniques to comfort the children (rather than controlling them) which we believe helped create a strong bond so swiftly…!
At her home, our daughter enjoyed different activities daily - she learned “tea time” role play with other children in her first month, and loved outings at the neighbouring Clissold park on sunny Summer days. She also enjoyed different healthy home-made lunches every day which was helpful to us.
Thank you Rukhsana for the care and support to all our family!
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Bram
on 01/09/2021
Rukhsana is very experienced in chid minding, she is very good at reading children especially my daughter is still not able to talk yet. The place is not big but it is well equipped, the house is always clean, the play area is all protected and the stairs are kept away with a barrier so it is safe, same goes with the kitchen area as well.
My daughter is very happy going there, I make her meals etc, but Rukhsana does provide meals and one time she enjoyed eating the food there, and I discovered Rukhsana is very health conscious about how to make a balanced meal which provides all the nutrients a child needs.
I also like the fact she updates with photos and when the weather is good, Clissord park is just right outside of the building, I highly recommend Rukhsana, she is professional and very clear on what to do to make a child healthy and happy.
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Andy
on 17/02/2021
My 1 year old only had Rukshana for 6 days at wuch ahoet notice and she settled in with such ease- im very grateful to Rukshana for making the transition for my child as gentle and easy going. My child stayed with her happily and I collected her looking very happy too! I love the fact that Rukshana has many different activities for children because I noticed how much my child was engaged and loved the activities that she was introduced to. Im grateful that my child's routine was kept and Rukshana created lovely meals which my child enjoyed. Rukshana also gave lots of playtime in the outdoors at the local park as I know how much my child loves being let loose! Since mine and my child's experience has been so lovely and comfortable, as a parent I felt confident that my child is safe and happy. Rukshana often throughout the day sent me updates on my child's progress and this gave me a peace of mind that shes well and happy with Rukshana. My child loved to see Rukshana's children too and it was so good to see her interact with other people in the household- she was made to feel part of their family. Im returning to work in September and and I am glad Rukshana is available to look after my child once again! She is reliable, available to answer to queries, upto date with her policies and trainings: these are things which are very reassuring and imply that she is organised and childcare is her priority. Thank you to you Rukshana and your family! We look to see you again very soon.
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Gulruba
on 01/09/2020
Rukhsana and Javed are so is friendly and passionate. It is so nice to see a husband and wife work so well together. Their home is clean and welcoming. They have a lovely way of building an individual bond with each child. Rukhsana and Javed's children are a real credit to them and are great with the children too. My daughter took a while to settle at the beginning (lots of tears) but Rukhsana would always text or call me saying she was absolutely fine and happy! They provide healthy snacks and meals and do a great job of stimulating the children with activities indoor and outdoor. Rukhsana sends pictures to update me on what they are doing. I would not hesitate to recommend Rukhsana and Javed, they are the gold standard in childminding.
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Vrushika
on 16/07/2019
My daughter Tara recently started with Rukhsana, as she use to attend nursery , but due to various reasons, I decided a childminder would be better .
my daughter loves going to Rukhsana, she's so friendly and pays lots of attention to organise a full of fun and play time for all kids .
Rukhsana is great at being creative with her , often doing arts and crafts, she also takes her to the Library, the park , on picnica, walks and Toddler groups . lots of fun varied activities including messy play :)
She has lovely setting with beautiful park which she uses everyday with children.
I am happy that my daughter is in caring and happy environment.
I get photographs and all updates - from nappy changes to naps throughout the day .
Rukhsana has a vast range of toys and great park opposite her. She provides lots of fun and varied activities for the children.
Rukhsana provides very Healthy home cooked food for children and healthy snacks throughout the day .
Rukhsana is fully committed to her role as an outstanding childminder !
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Magda
on 13/05/2019
Rukhsana and Javid are 2 of the most amazing selfless people you will ever meet, the love and understanding they have words can’t describe.
The service they provide in their setting is one of a kind, Rukshana is a amazing childminder with a very understanding and gentle nature. This amazing women has updated me daily on my children’s journey with her and profession she has almost become like a member of our family and not just a provider I am paying for.
Rukhsana has a very loving a supportive family who support her in her setting when needed. The bond my children now share with their childminder is precious.
Rukhsana provides healthy snack and meals for children and gives them a environment they can relax and feel very safe in.
My children have had the best experienced with this childminder and she is such a blessing to my life.
I will be continuing to use this service with this childcare provider for as long as I need childcare.
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Kali xxx
on 26/04/2019
Rukhsana and her husband Javed have only been looking after our 19 month old for a couple of months but they are already a big part of our lives. My daughter really struggled to settle at first and Rukhsana was so patient and flexible; allowing us to drop our daughter for a 30 mins to a few hours each day so that she got used to the setting. Her communication is great and updates throughout the day really reassure you that your little one is being well looked after and having a happy time. Highly recommended!
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Hazelnut
on 20/03/2019
Ruksana looked after my daughter when I went back to work when she was 18 months old. She was always so welcoming, professional, friendly, reliable and very experienced and can cope with anything.
My daughter settled quickly and it was always a happy face environment.
Ruksana was always very imaginative with lots of activities and I shall never forget the howls of laughter coming from her flat on bubble playing days. I always had lots of photos and updates from the Babydays app.
She lives opposite Clissold Park and the kids went out everyday and had the best back garden around.
Ruksana provided all meals, which were healthy and well balanced which was a great help and managed to get my daughter to eat bread, which is more than I ever managed.
I highly recommend her as a Childminder and you will feel reassured that she is looking after your children.
Danna
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Miss D
on 13/03/2019
Hi
Ruskana is actually a godsend in my opinion literally my husband organised a surprisingly spa retreat for me then without thinking no nursery space, relatives unavailable until a searching online during the day I felt like my day was getting better she was available at moment notice and cheaper.
Today I received updates throughout the day although I was enjoying relaxation massage seeing how happy my son was and the interaction especially it being he's first ever child minding and so on,
my emotions were to say the least 'thats date night settled'
Above all I highly recommend her and will undoubtedly be seeing her again and her family very soon
Kind regards
Nathaniel & Jacky
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Jackie l
on 07/03/2019
My son started with Rukhsana in jan 2019 and so far its been a very smooth ride. He has warmed to Rukhsana and her family - has even met and began to build a rapport with my daughter though she doesn't attend this childcare.
Always updates me with all aspects of care and is always keen to get feedback.
Rukhsana has done very well to integrate my son into her family which makes my son amd i feel better for having to part ways every day when i go to work.
Thank you!!
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Danyelle
on 25/02/2019
Rukhsana and her lovely family have been looking after my 11 month old daughter; honestly I couldn't have asked for a more loving, caring and understanding childcare setting/provider.
My daughter is always happy there, and my family always feel welcomed there too.
Shining star childcare are very professional; efficient; up-to-standards; and extremely reliable!
I would recommend them highly.
Once again thank you for looking after my daughter, I genuinely can not thank you and your family enough! 😊😚
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Parent
on 14/09/2018
We moved from italy few weeks ago, and both me and my partner started to work immediately.
We found Rukshana from italy and we immediately went to talk to her.
Our 19th months son was never been look after by somebody else rather than us, we ere really worried but Rukshana treated him like her own child, she kept us send us update through the day with pictures and video and we immediately saw that he liked her! we were really pleased!
it took just about 2 weeks to him to fully settle and now when he is with her he gets really clingy to her and want to stay next to her all the time. They go to the park every day, the play and explore, we love that he's there in a safeplace with somebody that really love her jobs and the kids she look after.
I like the fact that they all remove their shoes in sign of respect before entering the house and that the kids are free to roam around in a dedicated area without having to do some particular activity but just being able to play with each other.
We are really happy we found her 1 we believe our child is holding a special place in his heart for her already!
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Beatrice
on 26/04/2018
We have recently started with Rukshana and this is our first experience with a child-minder. Our children have settled very well with her. I have been reassured with her professional and friendly services and have found her reliable.
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Parent
on 12/04/2018
I have used Ruksana's services as my very first childminder for my 6 month daughter. I felt relaxed and at ease as Ruksana is a very experienced childminder and she provides regular contact about feeds, nappy changes and naps.
She has been flexible as I work one long shift on Thursdays and was able to pick up my daughter at 7.30pm. There are activities for the children of all ages and its a very safe and welcoming home environment. I will definitely continue to use her service as my daughter was taken care of so well and I didnt have to worry whilst doing 9 hours at work. Definite thumbs up from this mum.
Many thanks,
Amal
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Amal
on 25/03/2018
My daughter was in nursery but since I moved her to the childminder I noticed the difference on the first day as she is happy. They go to the park and to the libraries, group centre, etc.. They do many activities during the day, on the end she arrives tired. They also have app where you can download from your mobile phone and you can follow them step by step during the day. Very good service! homemade food and made in the day and best of all is that my daughter has formed a family bond, lovely and happy family. Rukhsana and her Husband looks like second mum and dad, caring and with experience. they make you feel at home, her children are so lovely and friendly with others children and my girl never want to leave them. They are the best childminder I had seen and I recommend.
Thank you for all love and encouragement you and your family give to Khyara 😁🤗
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Marcia
on 27/02/2018
I was so nervous meeting Ruksana for the first time . But she made me feel home , and comfortable .
She and her family are so easy going . After my first meeting her and her lovely family I had made my mind up that only she will look after my son .
My son was very unsettle in the beginning but thanks to Rukhsana , her patience and calm , loving nature win my son. She's absolutely a second mum to him . He has been with her for 5 months now and I completely satisfied with her caring , helpful and professional manner.
As I'm a single mum , having her husband around my son and other children is absolutely fantastic ad he offers my child a dad figure and he also gives me peace of mind when I m away at work . Her daughter is also so good with children and gives lots of love to children around her . So I feel children in her care are actually home, away from home. I feel my child have siblings and great family when I'm not there.
She always takes him out to different places and does very creative activities with him specially the messy play enjoyed by my son. My son have learnt a lot with her . There are always new activities arranged by her.
As I'm a first time mum, and Rukhsana completely understands that and advises me on healthy eating and things to do with him at home, to help him with his development and learning.
Her communication skills are amazing. I am updated regularly via her app. I always see his pictures and video clips doing all kind of activities. Which is so 're assuring that my child is in good hands. On picking him up she again tells me about him which gives it a personal touch. I think Rukhsana and her family are doing a great job and I can not praise them enough .
They work very hard as a team.
So well done Rukhsana and keep up this amazing work you do . Bless you and family .
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Fikrte
on 23/02/2018
Initially I was wavering about getting a child minder for my Daughter. I called Rukhsana a few times and was initially reluctant as my daughter has never been left with anyone other than myself and her siblings and father. However I found Rukhsana very patient, and very supportive. She was very reassuring and made me feel confident and assured that my daughter will be left in the best capable hands.
Rukhsana is very professional, my daughter settled very easily with her. She has so many activities for her to do. Rukhsana sends me communication of how my daughter is doing everyday as well as what activities she is doing and a breakdown of how she has been for the day which is very reassuring and nice to have. Also I am very happy with Rukhsana as she is very flexible, reliable and very friendly. Since going to he,r my daughter has picked up on different things a lot more and is learning more.
I am so glad I chose to let my daughter go to Rukhsana as she is great! Lovely Woman!
Temi
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Parent
on 15/02/2018
My son has really taken to Rukhsana and her husband, lovely vibrant child minders . My son always excited to arrive and has settled very well.
I feel happy and content with there care.
I like that I can check on him anytime and there is updates and allot of communication .
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Shellon
on 08/11/2017
Rukhsana and her husband are an excellent pair of childminders. My son is always looking forward to spend time in the setting. I have daily updates of his meals, progress which I am very grateful for as a working mother. They make me feel in charge , make my son feel welcomed and we both appreciate the service provided. The fact that they offer pick-up and drop-off is highly valued by us for both time and convenience. I can not praise this family - enough. They are available at short notice, they reply promptly, they accept suggestions for outings and meals. Professional, yet all around a wholesome family service. ..and there is home made bread! (icing on the cake!) Highly recommended.
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Parent
on 27/10/2017
I have 2 girls. One is 4 years old and another is 1.5 years old. We quite worried to leave my little one at first. But everything was going very well. Rukhsana kept update my little girl photoes and the activities thay've done. My elder cried every time I have picked her up at Rukhsana's house because she still want to play there.
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on 11/10/2017
First time meeting ..was friendly, Kind, gentle, understanding, attention to detail & caring. Week one of looking after my 4 year old daughter was excellent she sttle in quickly and not complaining about her stay and my daughter had full trust with her due to the care and fun she had spending with her. Week 2,3 & 4 my daughter continue to love going and spending with her and show me that she learning and doing new things she never knew before. I am supper happy I choose this lovely and wonderful childcare to look after my daughter well being. I would recommend her to any of my friend and families etc. " Worth trying, keeping & using for future kids". #family lifestyle childcare #. Thank you for your excellent service. L Lindsay
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on 03/10/2017
Rukhsana you're so professional. Waaaw. You do a lot with the children, yet you charge little. Thank you so much for welcoming us into your beautiful home. My kids loved the play room and and your house. You're such a nice person with a passion to help parents. The activities I could not find any fault. Keep up the good work. God bless you.
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on 27/09/2017
As a first time Mum returning to work I was nervous about leaving my son with a childcare provider, but from day one Rukhsana was so caring and sympathetic. She has taken great care to get to know our son quickly and he warmed to her immediately! Her own lovely children create a warm family atmosphere in her home, in which she provides a range of stimulating activities for the children. She takes advantage of Clissold Park being close to her by taking the kids on regular trips out, which is great as it is a lovely space. Her realtime updates via the app are a pleasure to see while I'm at work and I can see exactly what my son is getting up to, as well as all his feeds and naps.
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Liz
on 21/09/2017
After contacting Rukhsana, we met at her home, taking my son along as well.
She is very welcoming, friendly and genuine.
She has a very nice family home, with many toys and activities for the children, and has transformed her front room just for the children. She is a dedicated childminder.
My 1yr old son enjoys his time there and will tell me what he has done, by imitating what he may have done as well as using words he has picked up.
Rukhsana follows my instructions on how I like my son to be minded as well as having much care when it comes to allergies, as my son does have quite a severe case.
Rukhsana is very advanced compared to all childminders. She has her own app where she uploads pictures And videos, notes down nappy changes as well as what they have done during the day. It's something that's needed for parents to keep up with their children. Both parents have access to the app via our phones.
I was very apprehensive on returning back to work, as well as my husband not being keen on childcare, however after the first Day of leaving my son, I've had no doubts or worries. I was kept informed about how he was and what he was doing.
She is now a friend of ours as well as my son's childminder.
I would definitely recommend Rukhsana to all parents.
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AzizaS
on 22/07/2017
As soon as I message her I get a swift reply and it's like that all the time. Any questions I had was answered quickly and we also came to a quick agreement.
Literally within 3days I was on the phone to tax credit arranging for her to be my child minder. She was quickly available to pass any relevant information.
My daughter warmed to her quickly, she works a long side her assistant childminder who is also approved (her husband) and they have a natural family atmosphere in there's home.
There home is very clean and looks safe. When I first visited a child was there who was given plenty attention and care I was really happy.
Today was day one my daughter was left in there care and as soon as they got in and settled I was sent a picture of her settled in in there home. They sign you up to an interactive app where you can view payments, activities, diet etc and a password protected. You get a username and pick your own password. I felt to relieved when I got sent a picture via the app and she looks happy.
She's very understanding of my home personal believe and also personal circumstances. I've been very busy and she's been nothing but patient. She's very nice fun and bubbly.
They dropped my daughter off on time and she was in clean condition.
I literally can't thank her enough! The process was so easy and they're so understanding. As a young mum I really needed that!
Thank you so much!!
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cassie
on 26/06/2017
I have never used a childminder before and was very nervous when I went to meet Rukhsana and her family, but I when I entered her home that feeling soon left me.
My daughter is 1 and can be very particular around new faces but she took to the whole family instantly. I knew straight away my search was over and I had found the family that was perfect for my daughter to be cared for by.
Rukhsana and her husband work alongside each other as a team and are both very easy going and are able to create an automatic bond with children, also their own children love and care for the children that come and share their home with them.
Due to not being in work Long and never before leaving any of my children from such a young age I couldn't be more pleased to have come across Rukhsana and her beautiful family, luckily I haven't needed to search around and confuse myself. From one conversation and a face to face meeting along with my daughter, was enough to make me know I had found the perfect childminder for her.
I look forward to forming a great relationship with this family and to the new experiences my daughter will experience whilst I'm working.
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on 19/05/2017
We meet with Rukhsana last week in her house to talk about my daughter.she absolutely adorable very nice person,friendly all her family.My daughter is there twice a week and all a see she like very much Rukhsana.
Absolutely recommended
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on 09/05/2017
Rukhsana certainly is the best! It was my first time leaving my little one with a childminder and I was quite fretful about it. It turned out I was worried for nothing. Lol... I was able to check my baby's progress via photos and it was a huge relief! Her children are so lovely, and my baby (who cannot stand strangers, by the way) took to them immediately. Rukhsana was so open and friendly at our first meeting so I was confident about leaving my baby with her. Absolutely no regrets! I know I'll need your services again when I come into London.
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Patricia
on 17/04/2017
It has been a good experience since I met Rukhsana. She is a wonderful down to earth Childminder. My children are very happy and always looking forward to see her.
She is so warm and caring personality .
She is exactly the same as she describes her self in her profile ( may be more not less ).
While being professional she still seems like a family to us . And I am happy I found Rukhsana.
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Parent
on 05/04/2017
Just had a lovely long conversation with Rukhsana, she takes so much time & care to answer every one of my queries, in regard to my specific childcare requirements.
Thankyou Rukhsana. I will be in contact soon.
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Parent
on 30/03/2017
I feel like Rukhsana can be a second mum for my daughter. She's incredibly warm, friendly, gentle and caring and her approachable manner made me feel instantly confident and completely assured that Kamila would be well looked after, stimulated, and more importantly happy and safe.
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Anna
on 18/03/2017
