Ellie's Reviews
Parent
Below are the reviews that Ellie has written.
My little girl (15 months) has been going to Natasha for a month now. Her home has the perfect set up for young children with lots to do and explore. Natasha is welcoming and friendly. Provided all the information we needed, never too busy to get back to me. She's been super flexible with me working to my needs. Extremely happy so far!
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IF I COULD GIVE NO STARS I WOULD. MARIA AFTER HAVING MY CHILDREN 4 MONTHS DECIDED THAT SHE HAD MADE A MISTAKE IN OUR HOURLY RATE AND WOULD NOW NEED TO CHANGE IT. NOT ONLY DID SHE INCREASE IT BY 35% BUT SHE WOULD NOT HONOUR THE 4 WEEKS NOTICE OUTLINED IN OUR CONTRACTUAL AGREEMENT. LEAVING ME NO CHOICE BUT TO TAKE MY CHILDREN AND FIND SOMONE ELSE WITH NO NOTICE, LUCKILY SHE GAVE ME BACK MY MONEY. HOWEVER SHE HAD NO INTEREST IN WORKING OUT THE 4 WEEKS (CONTRACTED) TO GIVE MY 3 YR OLD THE OPPORTUNITY TO SAY GOODBYE AND MOVE ON. I'VE BEEN STUCK TRYING TO FIND CHILDCARE FOR THE NEXT DAY. NO INTEGRITY, CLEARLY ONLY ABOUT MONEY. GRANTED SHE PROBABLY HAD OTHER CHILDREN LINED UP THAT WOULD MAKE HER MORE MONEY THAN MY 2, HOWEVER SOME TRANSPARENCY AND HONESTY EASIY FIXED THIS SITUATION.
BEWARE!!!!!
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by
Ellie
about
Maria
on 16/05/2021
Response by
Maria
on 17/05/2021:
Hi Elena, sorry to say but I don’t understand this review but what I remember I did offer to you the 4 weeks notice period but you ask me for the deposit back so your children not need to come back to me.
