True Spa's Reviews

Childminder

5 stars 5 out of 5
24 ratings

Parent reviews

Below are the latest reviews for True Spa. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

I couldn’t be happier with the care Mercy provides for my 19-month-old daughter. From the very first day, Mercy has been incredibly understanding, flexible, and attentive to our needs. My daughter absolutely loves her time with Mercy—so much so that when I come to pick her up, she often doesn’t want to leave! It’s clear that she feels safe, happy, and loved in Mercy’s care.
What impresses me most is how Mercy creates such a warm and nurturing environment. My daughter is always excited to see her and constantly asks me to take her to “aunty’s house". It’s such a relief as a parent to know that she is not only being well looked after but is genuinely enjoying her time and building such a wonderful bond. I’m truly grateful for the care, love, and attention that Mercy provides, and I highly recommend her to any parent looking for a trustworthy and exceptional childminder.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
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by Avatar for maelys maelys on 25/09/2024


Response by Avatar for True Spa True Spa on 27/09/2024:

Awww I’m very touched by your kind words. Your daughter along with the rest of the precious children that attend my setting breath a wonderful breath of live and sunshine into my life and it is my great pleasure and privilege being their childminder Beas well as ensuring that your children are happy and safe, it is also most important to me that all the parents feel at ease with a peaceful mind that their precious children are safe and well cared for. 🥰

It was our first time leaving the kids with someone else outside the family and we were a bit nervous but as soon as we seen an talked with Mercy we knew the girls are going to be in very good hands. The feeling we have when we’re bringing the girls to her is like we bring the kids to grandma. She is very loving and caring and the girls like her very much , they are 5 years old and 10 months old . Overall we are very pleased with everything ! Xx

  • 5 stars Overall
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by Avatar for Iasmina Iasmina on 14/04/2024


Response by Avatar for True Spa True Spa on 14/04/2024:

Thank you very much for your review. your girls are my grand kids that's how I feel about them. they are a pleasure to have and will for ever be family to me.

My daughter loved her first time with Mercy
She had a great time
Lovely lady very professional and lovely setting and lots for children to do.
Fully recommend True spa childcare
Thankyou Mercy.

  • 5 stars Overall
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by Avatar for Michael Michael on 23/11/2023


Response by Avatar for True Spa True Spa on 23/11/2023:

Thank very much for your kind review. I am very happy looking after Crystal, she is an amazing child.

Mercy has been amazing with our son. So kind and very knowledgeable. Very nurturing environment for any child. Simply wonderful.

  • 5 stars Overall
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by Avatar for Linda Ch Linda Ch on 24/10/2023

was very professional and stayed in touch with me via text to let me know that my twins was doing well throughout the day. She was so genuine and a true natural with children
was amazing and helped us feel very comfortable leaving our children in her care! She was prompt, flexible, knowledgeable, and very caring with our kids! We look forward to using your service again the next time at visit! Many thanks!

  • 5 stars Overall
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by Avatar for nil nil on 05/08/2023

mercy is an amazing minder, she is very understanding to some of the difficulty us parents face and she tries to accommodate and meet us half way, mercy is compassionate and treats every child like her own, i am very pleased with her services, my kids love her and were very happy when ever I told them they were going over to her place, i would recommend her to other parents.

  • 5 stars Overall
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by Avatar for Blessing Blessing on 14/01/2023

I connected to Mercy when I was in need of a childminder, our experience with her has been amazing, it’s easy to tell that this is not just a job for her, she genuinely loves children and enjoying talking care of them. She goes above and beyond in her service. And would definitely recommend her to anyone.

  • 5 stars Overall
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  • 4 stars Cleanliness
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by Avatar for CHIDINMA CHIDINMA on 30/11/2022

Mercy has been looking after my 8 year old twin girls. She has been absolutely brilliant. Honestly couldn’t ask for a better childminder. She’s also very understanding. The girls are sad to leave True Sparks.
Thank you Mercy for everything we will truly miss you. And I am sure we will be back :) xx
If you want the best childminder for your child, True Sparks is for you

  • 5 stars Overall
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by Avatar for Rue Rue on 27/04/2022

Mercy was able to provide childcare for our three children at short notice. She has excellent interpersonal skills, is warm and welcoming even our youngest who is very clingy had no qualms being there which is a first! Highly recommended.

  • 5 stars Overall
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by Avatar for Amanda Amanda on 03/11/2021

We highly recommend Mercy. Our little boy absolutely loves and trusts her. Mercy is always smiley and full of energy, and she has a great experience to handle any difficult situations. My boy likes TSparks' play area including the food! We chose Mercy due to the amazing reviews and proved to be the right choice. Mercy, many thanks for your services.

  • 5 stars Overall
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by Avatar for Eirini Eirini on 06/09/2021

I highly recommend TSparks!
Mercy has been taking care of my 3 year old daughter since last July, and she is always full of love and energy. My daughter had a smooth transition settling in with her and now I have less to worry about at work since I know my daughter is safe and in a good hand. Mercy is also flexible and really understanding.
Her place is well equipped with CCTV too which is great, so that I know my daughter have a safe place to play. Highly recommend her! :)

  • 5 stars Overall
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by Avatar for Yusra Yusra on 04/09/2021

Mercy is just amazing! My daughter has been with Mercy for 2 years and I would like to say you will be so much regretted if you don’t choose Mercy! Mercy has been a teacher for so many years and she knows how to deal with children, my daughter’s behavior improved so much after been with Mercy, and I really appreciate the patient and love from Mercy, I will definitely recommend Mercy to all of you as she is so flexible, charge reasonably, most importantly, she is an expert in looking after and guide the children!

  • 5 stars Overall
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by Avatar for Charles Charles on 03/09/2021

Mercy has been looking after my 4 year old for the last 2 years now and has been a god send!
I would highly recommend mercy to anyone looking for consistent, quality and reliable childcare
I can rely on mercy to pick up my child from school and has been a life saver during holidays, I feel
Comfortable and at ease whilst at work, Mercy has helped take away a lot of the stresses with trying to get consistent quality and reliable childcare, additional to this mercy is a kind, understanding and wonderful person.
Thanks Mercy for all your helped stay blessed!

  • 5 stars Overall
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  • 5 stars Cleanliness
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by Avatar for Suzzyy Suzzyy on 19/04/2021

Absolutely brilliant childcare setting so well organised and managed extremely well. Such a lovely lady with lovely kids, much to be proud of and very much appreciated:)) Thank you 🙏🏼 xx

  • 5 stars Overall
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by Avatar for katrina3 katrina3 on 09/04/2021

Mercy is absolutely amazing! She is caring, patient, calm, nurtering, kind and understanding. My children love her and say she is really funny and kind. I know 100% that when I'm working, my children are in the best hands, safe and well looked after.
Mercy is reliable and flexible and I am so grateful for her. Thank you for being the best, Mercy, and for everything you do for us.

  • 5 stars Overall
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by Avatar for Jackie Jackie on 09/04/2021

Mercy is by far one of the best child minders I have ever came across I would recommend her without hesitation truly beautiful woman inside and out.

  • 5 stars Overall
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by Avatar for Demi Demi on 27/08/2020

I was looking for someone reliable, Someone that was available at short notice, someone that I felt comfort with and able to attend to my 3 year old with compassion, and that’s where Mercy came along, where have you been all this while??? by far the best childminder I have used and wished I known about sparkles childcare earlier, Mercy is very talented with positive energy, a highly recommended childcare provider that delivers
Thankyou

  • 5 stars Overall
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by Avatar for Suzzyy Suzzyy on 22/06/2020

Mercy has been excellent with my son Eddie, he loves going to her home and playing with the other children, it is very child-friendly and welcoming. She is very flexible with hours and days as she knows people's circumstances change all the time, this is really helpful as my uni commitments can often change. Mercy is very reliable and fantastic with the children. I would definitely recommend to others.

  • 5 stars Overall
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by Avatar for Sophie Sophie on 01/02/2020

Mercy is excellent with the kids, she's punctual, so understanding and extremely flexible. She offers a wide variety of activities for the little ones. We're glad to have met Mercy, what a wonderful person she is, my daughter is quite happy, as if that's not enough, when I leave the office late, Mercy will drop my daughter off right at my door after she's had her tea :-) keep up the good work!!

  • 5 stars Overall

by Avatar for Jaysmum Jaysmum on 28/01/2020

True Sparks Childcare has been both a life saver and a breath of fresh air.
My daughter considers it her second home.
She has overnight care while I work and is also taken to school in the morning.
The service is tailored to meet my childcare needs, which I really appreciate.
My daughter feels safe, well looked after and I always go to work with peace of mind.
She participated in the half-term activities with the other children and looks forward to doing so again soon.
Keep up the excellent work and I definitely recommend True Sparks Childcare.

  • 5 stars Overall
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by Avatar for Diana Diana on 28/01/2020

I spent a long time looking for a child provider that would cater to my personal circumstance and mercy has done exactly that! As I’m in uni and need childcare for specific religious holidays, mercy comes to my house very early in the morning to pick skyler up and then drops her off when I’m back home around 6. Which is a massive help as I don’t drive and need to rush to uni in the mornings, her house is very spacious with loads of toys and a massive back garden. Shes a very friendly and warm lady, and skyler loves going to her house! Would recommend 100%

  • 5 stars Overall
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by Avatar for Jessica Jessica on 05/10/2019

Great! my two kids Yvette and Airton are feeling so comfortable and welcome to Mercy 'place. Also, the service she delivers is impeccable, always punctual picking and drooping kids. I don't worry at all when the kids are with her because I know she taking good care of them. She is also responsible and so passionate with her job..........yesssss.....the kids are also so amazed with her talent of chef...…cooking is also her speciality.....

  • 5 stars Overall
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by Avatar for carole m carole m on 30/09/2019

My son absolutely loves True Sparks childcare. Very friendly, approachable and passionate about providing great care to the kids. They have lots of experience , knowledge and understanding in the childcare and teaching sector. I feel very relaxed knowing my son is in such great care and he never wants to go home when i pick him up. Lol. My son goes mornings and after school every day so it was important to find a provider he would feel happy at and i have found that and more with True Sparks.

  • 5 stars Overall
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by Avatar for Joanna Joanna on 26/09/2019

Our 5year old absolutely loves going to Mercy’s house and looks forward to it all weekend. Mercy herself is lovely and very attentive. She plans brilliant activities for the children and they have a fantastic time.
We would strongly recommend Mercy to any parents searching for a childminder.

  • 5 stars Overall
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by Avatar for Dmitrijs Dmitrijs on 09/08/2019

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