Sam's Reviews
Nanny
3 out of 5
Parent reviews
Below are the latest reviews for Sam. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I never normally write complaints but I think it’s important to hire the correct person when they look after your children, so I regretfully write a negative review.
I hired this nanny for 9 months and deeply regretted my decision. She was difficult from the start and very soon into her commitment took a long holiday without asking. She booked it with no regard for me or the baby and just told me it would be happening when he was only a few months old. This was the start of a long line of disrespect.
She was endlessly off sick, rude, wouldn’t take feedback as she was so defensive, unprofessional, late almost daily. When I regularly took my son out for 3 hours, I’d come home and almost nothing was done. My cleaner told me she would just sit in the living room. Now, of course, everyone needs and deserves breaks but this was extreme. Money also went missing from my bedroom which was the exact amount I said I wouldn't be able to pay her because it exceeded her sick pay allowance. I don’t have proof she took it but it’s very suspicious.
In the end, because I said I couldn’t pay her for yet another week off because her husbands grandma had died (I did offer het the day for the funeral and another day) she resigned by sending aggressive and insulting texts. She didn’t say goodbye to me or my son whom she’d know since he was one month old.
I am very hurt by everything that happened and hope by writing this I save another parent for a similar experience.
Overall
by
Rebecca
on 19/04/2025
- Always on time
- Never Absent
- Great Communication
- Fantastic with the kids
- Very Polite and trustworthy
I have nothing bad to say about Sam. Shes great at what she does. The kids are always happy around and always listen to her even with her calm approach. Shes very patient and an excellent cook. She. Really goes above and beyond. You cant ask for anymore to be honest. She seems to love the job and has come across genuine at all times.
Overall-
Setting
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Cleanliness
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Food
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Communication
by
Julie
on 22/04/2024
