Serenity Care's Reviews

Friendly and reliable

We booked Kate to look after two three year olds and a one year old for the evening as we were at a wedding. She replied quickly to all our messages and turned up on time to the right place. The kids were very happy for her to look after them and we felt they were in good hands. I would recommend Kate to others.

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by Daisy on 27/06/2022

Kate is a fantastic Nanny!

Kate has been looking after our 19 month old daughter for over 6 months now and has been fantastic. Kate is very punctual and we can always relax knowing our daughter is in safe hands. Kate fully understands our daughters needs and routine so well, would highly recommend!

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by DeborahC on 28/05/2022

Easy going and put our minds at rest

We have had Kate look after our boys twice now, once for an evening and the second over 24 hours for a birthday night away. She took the time to meet the kids in person, put theirs and our minds at rest and was consciousness to understand the boys' routine and any their particular needs and personality traits. Would highly recommend!

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by Giovanni on 22/03/2022

So happy to have found a great babysitter!

I contacted Kate regarding babysitting services for my 8 month old daughter.

Having never used a babysitter before I was nervous and unsure of the process regarding meeting and arranging settling in sessions.

Kate put me at ease straight away by explaining the process and sending me over all the relevant qualifications and checks she has.

When Kate arrived for our first session the moment I met her I felt completely at ease, my daughter took to Kate straight away.

Kate asked lots of questions regarding my daughters routine so she is able to stick to it as closely as possible when babysitting, I felt very comfortable with Kate being in my home and looking after my daughter. As this was the first time leaving my daughter with anyone outside of the family I thought I’d feel anxious but I felt totally comfortable knowing she was in safe hands.
Kate also sends through picture and text updates which is a lovely touch.

I look forward to working with Kate lots more in the future.

Chloe Hall

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by Chloe on 21/03/2022

So glad we have found Kate!

This is the first time I have ever left my 3 year old son so my anxiety was at an all time high. However, I met Kate for a coffee and instantly felt relaxed and safe in her presence, she ticked all the boxes that I was looking for, someone experienced, warm, confident, friendly etc. She was so accommodating with anything that I needed, including popping round to my house to spend an hour with my son to see how things went with him.

We booked Kate immediately after the first visit to our house and a week later we headed out for a meal leaving Kate in charge. I can honestly say I was so relaxed, she just has the most perfect vibe . She text me updates whenever I needed them and sent me photos of my son. She fed him dinner and put him to bed and sent me a photo of him sound asleep which is better than what the grandparents achieve 😂.

I trust her completely and will most definitely be booking again in the near future.

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by Char G on 11/03/2022

Excellent

We needed a babysitter for our 1 year old daughter who we were leaving without family for the first time. Kate is extremely professional, she called prior to talk everything through. The minute she stepped through the door I felt extremely relaxed knowing my daughter was in safe hands. She is very experienced and we will definitely continue with Kate for future occasions.

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by Sophie T on 21/12/2021

Professional care from an experienced nanny

We've engaged Kate now for nearly 6 months now on an ad hoc basis for childminding. Totally professional. Right from the start Kate filled us with a great deal of confidence as we are babysitting first-timers and we have twin babies and a 3 year old. Kate took the time to familiarise herself with the house and the children which was really nice. She's pretty unflappable and the whole house feels calmer when she is around. Even when one of the twins was having trouble sleeping she takes it in her stride. We have alot of confidence in her and will continue to use Kate going forward.

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by Paul on 08/11/2021

Great

Needed a nanny for my first night out after being a mummy so I found and contacted Katie. She was great. Arrived on time, very friendly and she gave updates and sent a cute picture whilst I was out so I had peace of mind. Once I returned, gave another update as to how baby was and everything was fine.

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by Kaiser on 26/10/2021

School holiday care

Kate has been invaluable during the very long school holidays to provide care for my daughter so I’ve been able to work. At the start of the holidays my daughter was bored at home whilst I was working on my laptop. Now that Kate comes she’s painting, sticking, going to the park, playing games and having fun whilst I work. I’d have really struggled through the holidays without Kates help and we hope she’ll keep coming through the next set of holidays too

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by KirstieB on 18/08/2021

Childminding for our son

We have sent our son to Kate since he was just over a year old, first on an ad hoc basis and then more regularly as I returned to work. I know he is very happy in Kate's setting and often comes home to tell us all about the activities and outings he had at 'Katie's house'.

Kate prepares activities and trips outdoors to the park, library, and local playgroups, and our son really enjoys going out to explore. Kate has a beautiful home and a wonderful setting which is very safe and allows the children to explore during play.

I would recommend Kate without any hesitation.

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by Megannek on 06/10/2015

Lovely :-)

I have used gigglebugs on an ad hoc basis since I went back to work in October. I will continue using Kate for as long as I have to work! My daughter has settled in amazingly well and thoroughly enjoys her time there with Kate and the other children. It's awful having to leave her to go to work, but at least I am comforted in the fact Ruby loves it there and she holds her arms out for Kate when we arrive, and waves me goodbye! Kate gives us a daily diary of what Ruby has been up to, such as playtime, nap time, food, or rhyme time at the library, and we can write in it anything we want Kate to know too. If Ruby has been ill and I've been worried Kate is always at the end of the phone and keeps me well informed. If you are considering using Gigglebugs, I would recommend you go for it :-)

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by Benandju on 13/02/2014

Excellent!

We have used Giggle Bugs for the past 6 months on an adhoc basis and I can truly say its been a dream. It can be very apprehensive leaving your little one's but I had no cause for concern ever. Kate's setting is great as he had loads of toys to play with and she always fully informed me of his development and he even had his own diary with how he was progressing. A fully experienced childminder who thoroughly loves children and had we not moved to Surrey I would have continued with Kate for the forseeable future. Cant recommend enough!

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by Parent on 11/03/2013