SAFEHANDS's Reviews

Childminder

Below are the parent reviews for SAFEHANDS. Back to SAFEHANDS's profile

Average Rating: 4.97 stars (4.97 from 29 reviews)

We were so lucky to find Safehands for our daughter! She’s now been in their full time care for over a year and we couldn’t be happier with her development. She started when she was just 7 months old and I was very nervous of the transition. Auntie has such vast experience with settling in young babies so we took her lead and my daughter responded so well to a gradual introduction starting with only a couple hours and then building from there. A year on and my daughter really sees it as her second home.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Forest H Forest H about Avatar for SAFEHANDS SAFEHANDS on 08/02/2024

My 2.5 year old son has been attending Safehands full time since he was 10 months old and I can honestly say that we now couldn't be without Auntie and the Safehands team. They are so caring and genuinely love the children under their care. My son is absolutely thriving and his development has been nothing short of phenomenal. Thank you Auntie!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Clare Clare about Avatar for SAFEHANDS SAFEHANDS on 10/01/2024

Our almost 3 year old has been going to Aunty for around 6 months and we only recently took her out as she was showing signs of being very ready for nursery. Our daughter now goes back to visit Aunty regularly and she is extremely excited to do so. Aunty has created a genuine loving bond with our daughter which we will be forever grateful for and we plan to stay in touch.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Gracie I Gracie I about Avatar for SAFEHANDS SAFEHANDS on 20/12/2023

Donette is a fantastic childminder that has taken extremely great care of our little boy. We sent our son in at 10 months old and he spent just over a year and a half in her care where he developed leaps and bounds. It’s a very important decision to choose the right child care and Donette certainly ticks all the boxes; from nutritious food, to fun yet developmental play and activities, to care and a safe space, her care provides a trustworthy setting for any child. She creates a great environment that the children clearly enjoy and also developed a special bond with our son making him extremely happy and comfortable. We are extremely pleased that we made the decision to send him there.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Mei Mei about Avatar for SAFEHANDS SAFEHANDS on 25/11/2022

Our son started attending Safehands when he was 9 months old, and they have been absolutely brilliant with him. We started with 3 days a week and then moved full-time when I went back to work. He loved the setting and was very happy to go there every day, to the point that he would ask about Safehands during the weekend too. Over the following 2 years, he learned so much and was very well supported and looked after. He also has eczema and food allergies and they would look after him with great experience: having had other children in similar situations, they are very well prepared.

The setting is really nice, with a good outdoor space for summer activities too. Every day they would organise something different for the children to do and learn, following a structured activity program that was shared with us beforehand. Also, the staff would share updates and photos during the day and on a dedicated app which both me and my husband absolutely loved. They really supported us during every step of our son's growth, from the first steps and words to the toddler phase, through sleep regressions and potty training, always with great expertise and a big, warm smile on their faces.
Our son became friends with the other children and we still meet them for play dates now, so it was also a great experience for us to bond with other parents.

We couldn't ask for more and we definitely recommend them.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sara Sara about Avatar for SAFEHANDS SAFEHANDS on 07/11/2022

I highly recommend Safehands childminding services. My son started going there when he was about 9 months old and settled in very quickly. The setting has a family feel and Donnette and Nats are very welcoming and takes great care with the children they look after. They are kind and polite when interacting with the children and parents. Activities provided are well planned to foster development based on individual needs. My son really enjoyed his time there and we were sad to leave when we relocated.

  • 5 stars Overall

by Avatar for Ciske Ciske about Avatar for SAFEHANDS SAFEHANDS on 06/07/2022

Safehands have looked after our daughter four days a week since she was 8 months old. We’re so happy to have a place for our son from February, too. I can’t recommend this setting enough. I have absolute confidence in the staff and I know my daughter receives all the love, cuddles and discipline that she needs. You can tell that Aunty genuinely loves the children and can work magic on the children's behaviour. They have the benefits of a small setting (two members of staff) in terms of consistency and bonding but they take great effort to create a structured activity program for their learning and development, too. They get healthy, balanced and interesting meals. They have independent play every day. My daughter’s behaviour is reasonably good for a 2 year old and she plays very well on her own at home. She comes home dancing and singing the songs she’s learned. I love it when I notice a makaton sign/song/word learned at nursery. Each morning she runs into the setting laughing and looking for the staff to cuddle. They’re really helping us to raise a happy, confident daughter and I can’t thank them enough.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Helen Helen about Avatar for SAFEHANDS SAFEHANDS on 27/12/2021

We’ve had our daughter looked after by Donnette (Aunty) four days a week for over a year now. We’re so happy to now have a place for our baby boy for next year, too. I can’t recommend this setting enough. I have absolute confidence in Donnette and her other staff, Nat and I know when I leave my daughter there that she will get all the love, endless cuddles and also discipline that I would hope for her to get. You can tell that Donnette genuinely loves the children and she appears to be able to work magic on their behaviour. They have the benefits of a small setting in that it’s always the same two people looking after the children (great for consistency and bonding) but they take great effort to put on a structured activity program, too, for their development / learning. They get very healthy, balanced and interesting meals. They help them learn to play independently as well. My daughter’s behaviour is pretty good for a nearly 2 year old and she is always coming home singing and dancing to songs learnt at Safehands. I love it when I notice a Makaton sign/ word/ activity she’s learned there. She always runs into the setting in the morning laughing, looking for Aunty to give her a cuddle. They’re really helping us to raise a happy, confident daughter and I can’t thank them enough.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Helen Helen about Avatar for SAFEHANDS SAFEHANDS on 22/11/2021

We were looking for a childminder for a short-term period and we couldn't have asked for better or for more from Safehands.

It is so evident they love children and they have so much enthusiasm and joyfulness that right from the beginning my daughter felt very comfortable and happy there. We also felt assured from the first visit that our daughter would not just be well looked after, but would be with individuals who really cared and who genuinely enjoy being around children and watching and helping them grow and develop.

As there were only 6 children maximum there at the same time, our daughter received lots of attention to allow her to develop and play. It also meant we also got a very personalised service, with text updates and photos throughout the day. This was particularly reassuring when our daughter first started as we could see how happy and engaged she was. We also got a detailed description (of how she had been, what they had done, what she ate, if she slept and how potty training was going etc) at the end of each day.

They do lots of activities with the children, including taking them to the park regularly, and in the summer putting up a paddling pool and doing puppet shows in the garden. Our daughter had a wonderful time there and looked forward to going.

The reason our daughter left their care was based purely on location (her new nursery is the road behind our house and she had been on the waiting list). If Safehands had been equidistant, we would have kept our daughter there instead. We were so sad she had to leave, and she has asked lots of times since when she will see them again. That alone is testament to how happy she had been there. I would highly recommend Safehands to everyone.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Samantha Samantha about Avatar for SAFEHANDS SAFEHANDS on 18/08/2021


Response by Avatar for SAFEHANDS SAFEHANDS on 18/08/2021:

Thank you Samantha for your kind words.

It was a real pleasure to have your little angel in the setting and to work with your family. Thank you for trusting us with her care.

She will be greatly missed by us all.
I wish her the best of luck in her new setting.
Our door is always open to you all.

Thanks again

Safehands

After giving birth (to my first child) going back to work was so nerve-racking. All the what ifs were soring through my mind constantly as time wind down for my return to work.

Safehands Childminding was recommended to me by a friend who knew 2 person who had previously used their services.  So I went away and did my research contact the owner and set up a viewing ASAP.

After my first visit to the setting I was so happy, not only was the environment clean, safe, stimulating and secure the owner was welcoming, lovely to talk to and understanding. Straight away all my boxes were ticked. 


My son was supposed to start safehands Childminding May 2020 at 9 months old. However, due due to Covid-19, he ended up starting in September 2020 when he was one years old (Due to a delay in my return to work).

And believe me when I say my son settled in easily and he is very happy to go there everyday. 

Now is February 2021 and I must say my son has made such an immense progress it's unbelievable. I thank Aunty D and the staff team  for all their effort and dedication with my son thus far. He is excelling in all areas of development; he can count, he knows his fruits, he loves messy play, he is so keen on mark making and he loves building blocks. 

I am ever so grateful I was able to find such an amazing HOME AWAY FROM HOME Childminding Service for my son. 

I can go to work and feel relaxed knowing he his in a safe, stimulated environment with loving people to nurture him. ONE THING I LOVE ABOUT YOUR SERVICE IS THE  LITTLE UPDATES I WILL RECEIVE THROUGHOUT THE DAY ABOUT MY SON  Via (pictures and videos).

THANK YOU SAFEHANDS CHILDMINDING FOR PROVIDING US WITH SUCH A RELIABLE AND PROFESSIONAL CHILD SERVICE!!!! WE REALLY DO APPRECIATE YOU GUYS.

PS. I CAN HAVE ANOTHER CHILD,  KNOWING I DON'T EVER HAVE TO WORRY ABOUT CHILDCARE 😇😊🙃💞

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Chrissy Chrissy about Avatar for SAFEHANDS SAFEHANDS on 05/02/2021

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