Rachel's Reviews
Childminder
Below are the parent reviews for Rachel. Back to Rachel's profile
Average Rating:
(4.76 from 17 reviews)
If I could rating more than 5 stars definitely I will do it.My son is extremely excited to be at Rachel home. He really loves to be there.She is very patient person, nice person I would recommend 100%
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
Rachel has displayed remarkable patience and understanding towards my 2-year-old child. Initially, I had enrolled my child in a nursery, but after just 2 days, I was advised to look for a childminder as my child was struggling to settle in. Despite the significant changes in my child's routine, Rachel remained patient and helped my child gradually acclimate to the new environment before introducing various activities.
Under Rachel's care, my child has made significant progress, learning English quickly and thoroughly enjoying the time spent at Rachel's place. In fact, my child now looks forward to going to "school" even on weekends, expressing a genuine desire to attend. Rachel consistently provides timely updates throughout the day and is incredibly flexible, accommodating my needs when I have had to extend my child's hours due to work commitments.
Rachel's operating hours from 9-5 are convenient for me, and her willingness to extend my child's hours when needed has been a great relief. I am extremely satisfied with Rachel's service and the valuable skills and knowledge my child has gained under her care. I highly recommend Rachel as a childminder!
-
Overall
-
Setting
-
Cleanliness
-
Communication
I contacted Rachel in June 2022 to arrange childcare for my 6 month old son. On first meeting her, she was so well informed and up to date on key information.
Rachel always adapts the daily activities for my son so that he can continue to interact with the other children and develop socially. She always involves him and because of this, he is so alert and interested in the world around him.
Her daily updates keep me informed when I am at work and Rachel is always happy to have a quick chat at the end of the day to let me know how he’s got on! She really looks after him and will mention any small thing so that we can keep an eye out for it.
We feel so lucky to have found Rachel and cannot recommend her highly enough.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
I’m very happy my little one goes at Rachel’s house. She always cleaned and I’m noticing she starting to achieve more every single day.
She is having lot of fun and everytime I ask her if she wants to come back the next day she replies that she like it. I’m very happy with her. My little one is very sweet with her and sending her so many kiss and that’s made think that Rachel is very very caring with her. And this is all I need to know. Thank you.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
I do not know Rachel personally, however ever since my little girl started, she has been learning more, speaking more and over development is inline with how i interact with my daughter. I can only pray for Rachel’s good health so my daughter can continue going.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
Rachel has been looking after my 3 years old son since June 2021.Rachel is an amazing childminder.
Raul loves her and now misses her so much. She is doing a lot of activities with them, taking good care. I will recomande her to all my friends.
Thank you Rachel
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
I met Rachel when I was almost burned out caring for my baby. My husband and I are European and we don't have any help from our families.
She made a good impression to me at first, she gave me an Emergency form, which i wrongly thought was the contract. We chose her because she had certifications and her house had a Montessori style.
For 5 months she was a good help to us. My 8mo baby girl was there part time, first once a week, then 2-3times a week. Rachel did increase our fees with no notice from 8£ to 10£p/hr, food was provided by us (food provided by her would have been £5 per meal). Also, i had to ask for her holidays as she would have advised other parents but not us.
My daughter struggled to settle over there as Rachel's place was too busy with kids, my baby was shy and clingy but she had made progress so we were waiting for her to better settle.
We were paying on time, we were on time in picking my baby up, we were flexible (Rachel would tell us which days my baby could go in the next week), everything was looking ok, we had a polite relation.
But one day she told me that she wouldn't be able to take my baby any longer on half day basis, she would have had her only on full days, starting from next week. This was a 2.5days notice, i was shocked, felt let down, as full days didn't work for our family and this was NOT our first agreement. As i didn't work back then, i rushed to find another childcare solution.
I honestly think that i could report her bad acting to somewhere more formal. I think parents should be aware and protect themselves.
Overall-
Setting
Cleanliness-
Food
-
Communication
by
Anna
about
Rachel
on 06/09/2022
Response by
Rachel
on 10/09/2022:
Dear Ana,
Thank you for your message. I would like to highlight the fact that a few things mentioned are not true and I have proof and evidence.
For context when you began coming to my setting you requested an occasional pay as you go use, which meant you only come when I had an availability each week. This all happened at the start of Januray 2022 after you took off four weeks of unpaid leave without notice, in which I never charged you. We are now in September and I have not heard from you since then . I am aware that since leaving my setting you have had issues with other childminders and you have also left them negative reviews. I know this because childminder’s communicate with each other. A childminder has to follow rules and ratio which means that when signing a contract there should be fixed days and hours. There is no such thing as “occasional pay as you go contract …”.
Despite the fact that we had a breakdown in our professional working relationship, I did give notice to everyone regarding changes in hours, days and pricing. All clients stayed and accepted the changes apart from you.
I had tried my best in every way to meet your demand of 9am to 1pm (1 to 2 days a week). The changes I made were very simple. I wanted you to have fixed days and times not whenever you feel like it as that is so disorganised and messing up my ratios. I proposed Monday or Wednesdays as on Thursdays and Fridays I was closed due to my course. As a childminder I have to keep updated and continue to learn so that I can provide a good service.
In addition to this, you stated that I charge £5 per meal when In fact I charge £5 for food for the day, in which parents have the choice to either pay or bring their own food. Furthermore you always provided your own food meaning you never paid £5.
Why should anyone be scared? And protect against what? Be aware that this is defamation with the intention to stain my good reputation and it is illegal to do this. My setting is always busy and all the other parents are happy with the quality of the service offered and their children are happy and develop during the time they spend within our setting. This is because I love children and what I do as a childminder. This is my passion and I love my job. Why would you seek to stain our reputation? Was your child mistreated? Were they not happy for the little times spent within our setting? Were they not fed? Were they not looked after and kept clean and happy to the times you picked her?
Please read the review of all other parents and see how they felt about our setting and service. I must say that your review is the only one that is negative which shouldn't be a major issue if only it was based on true facts and not modified with the intention to alter our image. No parent have left us because of a negative aspect or service within our setting. All the other parents that came before and after you are happy and still using our service to this date. Should anyone wish to verify this please contact us and we will be more than happy to show evidence. I WISH YOU ALL THE BEST ANA and I hope you find what you are looking for.
I met Rachel when my baby was 8 months. A friend of mine introduce me her without telling me she was a childminder. I saw her playing with 4 kids and I remember that I approached her telling her how brave she was to have 4 kids and she explained me that she was a childminder. My husband was seat in a bench near the park and when I told him How that lady was so caring with kids he agreed as he was looking at us. So we had no doubt when we had to chose a childminder for our son. He turned 1 and we signed him up at Rachel. She is so caring, qualified and she become quickly a second mom for my baby. I had to go back to work and is bad to say but it’s true: I wasn’t worried of how my child was doing while I was working. This is because I knew that he was in good hands. She always send you a pictures or video of their journey and personal video of their achievements. i still have the one when my son was walking or stopped to have his dummy . Thank you. She works with you in order to get those achievements. She really care of her kids. I moved out london and she helped me to find a new nursery for my son. I’m speechless of how she can make the difference in your baby journey . My son was happy to go and he met a lot of new friends . Thank you Rachel for all you have done with my baby A. and we will miss you.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
I was so hugely lucky to have found Rachel to look after my 10 month old daughter. She's a wonderful, caring, supportive, organised and very competent childminder. The moment I met with Rachel she made me feel so comfortable and I trusted her with my daughter.I was impressed by her setting which is very well organised and full of happy children. I strongly recommend
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
Rachel has been looking after my 1 year old daughter since October. Rachel is an amazing childminder. she has a lovely home that is very clean, filled with lots of toys, a lovely garden and play outhouse. I loved that she wanted to meet my daughter before starting. My daughter loves her to pieces, as soon as I say we are off to Rachel's she gets really excited, and seeing her give Rachel a hug when I drop her off in the morning warms my heart. I love that she sends videos and photos of my child playing and having lots of fun. So Thank you Rachel for being such an amazing childminder!
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
You must be a registered parent and logged in to leave a review.
If you don't have an account then Register Free now.
